What are the responsibilities and job description for the Processor Assistant position at Everstream Mortgage?
Description
FLSA Classification: Non-exempt
Reports to: Production Director Team Lead
Work Location: Remote
Summary:
The Processor Assistant supports the Processing Department by helping with necessary tasks to get loans from application to cleared to close status in a timely manner and with the highest caliber of customer service.
Duties and Responsibilities
- Upload and verify amounts for all 3rd party invoices being billed to the borrower
- Coordinate appraisal transfers from other lenders, keeping the rest of the team informed of progress.
- Work with insurance agents to get updated insurance policies and review for minimum coverage requirements
- Request payoffs for each loan being paid at closing ensuring accuracy to the loan file
- Obtain Written Verification of Employment when required by underwriting
- Other duties as assigned
Requirements
Qualifications
- Excellent customer service skills
- Excellent communication skills both oral and written
- Ability to multitask in a fast passed environment
- Detail oriented
- Independent, self-starter who is eager to learn
- Prior financial services experience a plus
