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Processor Assistant

Filo Mortgage LLC
Conshohocken, PA Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/9/2025

FLSA Classification : Non-exempt

Reports to : Production Director Team Lead

Work Location : Remote

Summary :

The Processor Assistant supports the Processing Department by helping with necessary tasks to get loans from application to cleared to close status in a timely manner and with the highest caliber of customer service.

Duties and Responsibilities

  • Upload and verify amounts for all 3rd party invoices being billed to the borrower
  • Coordinate appraisal transfers from other lenders, keeping the rest of the team informed of progress.
  • Work with insurance agents to get updated insurance policies and review for minimum coverage requirements
  • Request payoffs for each loan being paid at closing ensuring accuracy to the loan file
  • Obtain Written Verification of Employment when required by underwriting
  • Other duties as assigned

Requirements

Qualifications

  • Excellent customer service skills
  • Excellent communication skills both oral and written
  • Ability to multitask in a fast passed environment
  • Detail oriented
  • Independent, self-starter who is eager to learn
  • Prior financial services experience a plus
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