Demo

Customer Service Representative - Coral Springs Animal Hospital

EVG Specialty Network
Springs, FL Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/25/2025

Join Our Team as a Customer Service Representative at Coral Springs Animal Hospital!

Are you passionate about providing exceptional service and creating positive experiences? Do you thrive in a fast-paced, team-oriented environment? At Coral Springs Animal Hospital, we are searching for a compassionate and detail-driven Customer Service Representative to join our team and play a key role in supporting our clients and their beloved pets.

About Us :

At Coral Springs Animal Hospital (CSAH), we combine cutting-edge veterinary medicine with a heartfelt commitment to compassionate care. As an AAHA-accredited facility, we are proud to be a leader in primary care, specialty services, and 24 / 7 emergency care to the community of Coral Springs, Florida.

Our mission goes beyond exceptional care-we focus on creating a Fear Free environment, reducing stress for pets and their families while delivering an unparalleled client experience.

About the Role :

As a cornerstone of our welcoming and professional environment, you'll help ensure every visit to our hospital is seamless and stress-free, contributing to our mission of delivering world-class veterinary care.

Key Responsibilities

  • Greet clients with a warm, friendly attitude and maintain a positive atmosphere.
  • Provide exceptional service through phone, email, and in-person communication.
  • Schedule appointments, manage client records, and process payments accurately.
  • Address client inquiries and concerns with empathy and efficiency, escalating when necessary.
  • Support our veterinary team by facilitating seamless client and patient flow.

Qualifications

  • Skills & Traits : Excellent communication, attention to detail, and a calm demeanor under pressure.
  • Experience : Prior experience in a customer service role in veterinary or healthcare environment preferred.
  • Passion : A genuine love for animals and a commitment to their care.
  • Versatility : Ability to adapt to a fast-paced environment and manage multiple priorities.
  • Flexibility : willingness and ability to work nights and weekends as needed.
  • Why Join Us?

    At Coral Springs Animal Hospital, we offer more than a job-we provide a fulfilling career in a collaborative and supportive environment.

    Benefits Include :

  • Competitive compensation.
  • Comprehensive benefits package (medical, dental, vision, 401(k), FSA, HSA).
  • Pet discounts and revolving medical account for personal medical expenses and pet care.
  • Professional growth opportunities with a focus on internal promotion.
  • The chance to work with a passionate, animal-focused team in a high-energy setting.
  • About Coral Springs Animal Hospital

    For more information about our hospital, visit : https : / / www.coralspringsanimalhosp.com /

    Coral Springs Animal Hospital is proud to be part of the EVG Specialty Network, providing access to a wealth of expertise, resources, and opportunities. Learn more at : https : / / evgspecialty.com /

    Coral Springs Animal Hospital is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace for all.

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