Enrollment Manager

Overview

Job title: Admissions Manager

Reports to: Associate Director of Admissions

At EIM, we are reimagining healthcare education to ensure accessibility and quality education is available in every community.

The Admissions Manager is a key player in the success of EIM’s University Partnership (UP) Admissions service line and supports a team focused on student enrollment. The person in this role will be the primary relationship owner with assigned partner institutions and drive growth through exceptional customer service and student-centric practices. Working closely with Admissions leaders, the ideal candidate will be solution-oriented, and data driven. Strong leadership skills with a commitment to employee development and flexibility to navigate in a fast-growing company are also required.

Responsibilities

Responsibilities include, but are not limited to:

• Strategically lead team members to reach enrollment goals with an emphasis on quality engagement and personalized advising.
• Influence and promote University Partner admissions relations through the execution of tactical initiatives, providing positive partnership experiences, and tracking growth objectives.
• Scope, plan, support and manage operational growth to ensure development and implementation of project initiatives to meet current and future needs of the University Partner admissions department.
• Own data management processes and results for assigned programs.
• Build and present regular departmental reporting to internal and external stakeholders, including senior leaders.
• Collaborate to oversee training and development of team members to meet KPIs and enrollment goals.
• Some evenings/weekend required.
• Other duties as assigned
  
  

Qualifications

Key Qualifications

• Education:

• Bachelor’s degree in related field with 5 years of experience in relevant field
• Required:
• Exceptional oral and written communication skills
• Strong interpersonal and influencing skills
• Executive-level presentation skills
• Ability to multi-task with strong problem solving and time management skills
• Knowledge of customer service standards and procedures
• Ability to establish and maintain effective relationships with University Partners and prospective students
• Ability to work effectively with diverse populations
• Highly motivated and determined to meet and exceed target-driven goals
• Strong computer skills with ability to quickly learn new systems
• Commitment to solutions and problem-solving
• Ability to navigate ambiguity