What are the responsibilities and job description for the Systems Management Technologist (IMO) position at eVigilant?
Job Description
Job Description
Systems Management Technologist (IMO) to join our team in support of our DoD customer located at Hunter Army Airfield, GA.
Responsibilities
- Provide dedicated Tier 2 Functional Customer Support that shall liaise between current Cadet Command 6th Brigade headquarters, G6 Directorate, other field offices, and service providers and provide onsite, remotely, over the phone and / or via email Tier 2 Application helpdesk support for all current and future Cadet Command applications.
- Provide technical analysis of Information Technology (IT) Purchase Requests.
- Support technical analyses of current and future Information Technology (IT) Purchase Requests to ensure compatibility with established government specifications.
- Monitor support ticketing and reporting systems; report trends of degraded services and support to brigade IT leadership and G6 leadership.
- Support the analysis of the IT / IM architecture impacting dynamic network access and services to USACC soldiers, civilians, contractors, and partners at all USACC locations.
- Conduct analysis, refinement and modernization of USACC IT / IM system(s) that support Command and Control, education / training, and distribution and delivery.
- User Account management.
- Brigade classroom and conference room support.
- Monitoring and tracking C4IM training and compliance.
- Update and maintain software application roles and account access.
- Coordination of actions to resolve cyber‐attacks / incidents on command assets with external and subordinate organizations.
Basic Qualifications :
Preferred Qualifications :
Company Description
eVigilant delivers innovative, cost-effective integrated security solutions that protect the critical infrastructure of our federal, state & local, and commercial customers. Founded in 1999, we design, engineer, build, install, and maintain state of the art systems that safeguard people, assets, and facilities and are committed to delivering the most advanced security solutions, integration, and world class service.
Company Description
eVigilant delivers innovative, cost-effective integrated security solutions that protect the critical infrastructure of our federal, state & local, and commercial customers. Founded in 1999, we design, engineer, build, install, and maintain state of the art systems that safeguard people, assets, and facilities and are committed to delivering the most advanced security solutions, integration, and world class service.
