What are the responsibilities and job description for the Systems Management Technologist (IMO) position at Evolver, LLC?
SBD is looking for a Systems Management Technologist (IMO) to join our team in support of our DoD customer located at Hunter Army Airfield, GA.
Responsibilities
- Provide dedicated Tier 2 Functional Customer Support that shall liaise between current Cadet Command 6th Brigade headquarters, G6 Directorate, other field offices, and service providers and provide onsite, remotely, over the phone and/or via email Tier 2 Application helpdesk support for all current and future Cadet Command applications.
- Provide technical analysis of Information Technology (IT) Purchase Requests.
- Support technical analyses of current and future Information Technology (IT) Purchase Requests to ensure compatibility with established government specifications.
- Monitor support ticketing and reporting systems; report trends of degraded services and support to brigade IT leadership and G6 leadership.
- Support the analysis of the IT/IM architecture impacting dynamic network access and services to USACC soldiers, civilians, contractors, and partners at all USACC locations.
- Conduct analysis, refinement and modernization of USACC IT/IM system(s) that support Command and Control, education/training, and distribution and delivery.
- User Account management.
- Brigade classroom and conference room support.
- Monitoring and tracking C4IM training and compliance.
- Update and maintain software application roles and account access.
- Coordination of actions to resolve cyber-attacks/incidents on command assets with external and subordinate organizations.
Basic Qualifications:
- Must be a United States (US) Citizen.
- Must be able to pass a comprehensive background check, inclusive of drug screening.
- Must reside within a commutable distance of Hunter Army Airfield in Savannah, GA to work onsite full time.
- Must have and maintain at least one of the following certifications to meet DoD 8570 IAT Level II requirements: Security CE, CCNA Security, CySA , GICSP, GSEC, CND, or SSCP.
- Bachelor's Degree or One to two years of experience in a related field may be substituted for the degree.
- Must be willing to travel if/when needed to other customer locations within the United States (U.S.) and to U.S. territories (approximately 10%).
Preferred Qualifications:
- Three years of IT support experience
- Possess a thorough knowledge and experience of the Army organizational structure, mission objectives, function, procedures, agency regulations, and policy pertaining to the Department of the Army.
Evolver Federal is an equal opportunity employer and welcomes all job seekers. It is the policy of Evolver not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law.
Evolver, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.
