What are the responsibilities and job description for the Order Management Specialist position at Evinex Corporation?
About the Role
Evinex Corporation is seeking a Customer Service Representative to join our prestigious client in the Medical Devices Industry. This direct hire position offers an exciting opportunity to work in a state-of-the-art facility while contributing to customer satisfaction and company success.
Responsibilities
Requirements
Benefits
Evinex Corporation is seeking a Customer Service Representative to join our prestigious client in the Medical Devices Industry. This direct hire position offers an exciting opportunity to work in a state-of-the-art facility while contributing to customer satisfaction and company success.
Responsibilities
- Provide exceptional customer service by prioritizing customer needs and offering assistance with a sincere and helpful attitude.
- Communicate clearly and effectively, adapting to the customer's perspective.
- Research and locate answers from online resources (e.g., DFU) to resolve various customer inquiries independently.
- Receive and enter purchase orders into Microsoft Dynamics ERP, ensuring the accuracy of order details, including shipping, billing, product, price, freight terms, and credit terms.
Requirements
- High school diploma required.
- Prior customer service experience preferred.
- Proficiency in computer use and basic office software.
Benefits
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401k plan with company match.
- Ongoing training and development opportunities.
