What are the responsibilities and job description for the On-Site Virtual Customer Service Online Casino position at Evolution Americas?

Job Description

Pay - $18-$23 / hr

Are you service oriented and looking for an exciting opportunity? Then Evolution is the right place for you! As a Game Presenter, presentation and personality are key as you’ll be presenting casino games live on-camera! No prior dealing experience is required.

No dealing experience is required as you will spend the first two weeks of your employment in our Evolution Academy. Here you will be taught how to lead a game of Blackjack, Roulette and Baccarat as well as how to present games in front of the camera.

As an Online Casino Dealer, you will be spending most of your working day live on camera; hosting casino games and interacting with players who are live-streaming the games to their devices. You will be working rotating shifts with regular breaks. The studio is a 24 / 7 operation, must be able to work a flexible schedule, evenings, weekends and holidays. This is an on-site position.

We offer you :

Career Advancements
Paid Break Time
Paid Training
10 days of paid time off
Medical / Dental / Vision Coverage

For more information about us visit evolution.com / careers / USA

What we are looking for :

Professional, mature and with a natural ability to follow work rules

Service-minded with good communications skills

Responsible and dedicated - towards your work and your colleagues

Able to provide an engaging and rewarding experience for our live players

Able to quickly grasp new concepts.

Qualifications

High School Diploma or Equivalent

Must be 21 years of age or older.

Must be able to obtain a MI Gaming License

Required to successfully complete a pre-employment background check.

Wear assigned uniforms and maintain professional appearance standards.

1-2 years of work experience in a customer service and hospitality-oriented role.

Responsible, dedicated, and dependable.

Essential Game Presenter and Game Show Host Physical Functions :

Prolonged sitting at counter height (36”) chairs and tables

Repeated use of both hands and arms

Full mobility and dexterity in upper extremities

Ability to see and read a chat screen from 4 feet away

Ability to communicate one way verbally to players

Ability to lift up to up to 10 lbs. (for the shoe)

Ability to present on camera continuously in front of 30W High Beam Bi-Color LED Soft Lights without protective eyewear

Ability to work a full time schedule

Game Show Hosts : the ability to wear 2” heels while standing for 1.5 hours at a time.

Additional Information

This position is an excellent opportunity to join the fast-growing team, we also offer :

Hourly Rate Tips & Performance Bonuses

401K Match

Paid Time Off

Paid Break Time

Paid Full Game Technique Training

Flexible part time scheduling

Career Growth Opportunities

Employee Referral Program

Medical, Dental & Vision Insurance Plans

Nationwide Employee Discount Program

Centrally located modern studio environment with break room & refreshments

More information on www.evolution.com

All your information will be kept confidential according to EEO guidelines.

EVOMIH

About Us

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands : Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Evolution US was established in 2018. More information on Evolution.com.

Salary : $18 - $23

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