Front Office Receptionist

Company Description

At Evolution Heating & Cooling, we pride ourselves on providing high-quality HVAC services to our community, ensuring comfort and efficiency for our customers year-round. We’re growing, and we’re looking for a friendly, organized, and customer-focused Front Desk Receptionist to join our team. If you have a passion for customer service, enjoy working in a fast-paced environment, and are looking to be a part of a dynamic company, we’d love to hear from you!

Role Description

This is a full-time on-site role located in Turlock, CA for a Front Office Receptionist. The Front Office Receptionist will be responsible for phone etiquette, receptionist duties, front office tasks, customer service, and communication.

Key Responsibilities:

• Greet and assist visitors, clients, and vendors in a friendly and professional manner.
• Answer phone calls, respond to inquiries, and direct them to the appropriate department or team member.
• Schedule appointments for service calls, installations, and maintenance.
• Maintain office supplies and ensure the reception area is clean, organized, and welcoming.
• Manage customer records and ensure accurate data entry for appointments, service history, and communications.
• Coordinate with technicians and other team members to schedule appointments and maintain a smooth workflow.
• Handle administrative tasks such as filing, copying, and general office organization.

Qualifications

• Previous experience as a receptionist, administrative assistant, or customer service role is preferred.
• Strong communication skills, both written and verbal.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office and other office software.
• Ability to multitask in a busy environment while maintaining professionalism.
• A friendly and positive attitude with a passion for providing exceptional customer service.
• Ability to work well independently and as part of a team.
• High school diploma or equivalent required.
• Bilingual Spanish and English

What We Offer:

• Dental
• Vision
• Retirement Plan
• Life Insurance
• Paid Time Off
• Holiday Pay