Front Desk Representative

Description

Welcome to the judgement free zone!  Here at Planet Fitness, we are known for creating a welcoming and non-intimidating environment for gym goers.  We are looking for enthusiastic individuals to join our team and help us maintain our positive atmosphere!
 
 We are searching for Front Desk Team Members to join our planet!  In this position, you will be the first point of contact for our awesome members and their guests.  Your primary responsibilities will include greeting members, answering inquiries, managing memberships, ensuring our front desk operates smoothly and maintaining the cleanliness of our club.

Check out our awesome Company Benefits:

• Free Black Card Membership
• Paid Personal Time Off
• Medical, Dental and Vision Benefits
• 401k Plan with Employer Match
• Friendly and supportive work environment
• Consistent & Flexible Work Schedule
• Opportunities for career advancement

As a member of our team, you will be responsible for creating a positive member experience by providing excellent customer service to Planet Fitness members, prospective members & guests.

Essential Duties & Responsibilities:

• Greet members and guests to make everyone feel comfortable & welcome!
• Check members in, conduct tours, sign up new members, log amenities, etc.
• Update member information like addresses, billing information, etc.
• Answer phones and assist callers with a variety of questions.
• Respond to members’ questions or concerns in a timely & professional manner.
• Use Point of Sale systems to process purchases.
• Maintain a spot-free facility by helping with cleaning & sanitizing!

Qualifications

 Qualifications 

• Excellent customer service skills and a positive and professional attitude!
• Basic computer proficiency with an eye for accuracy.
• Punctuality & reliability is a must.
• CPR/AED certified (if not, training will be provided by PF)
• Customer service background preferred.
• Must be 18 or older to apply!

Salary : $14