What are the responsibilities and job description for the Remote IT Support Specialist position at Evolution Sports Group?
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Position : Remote IT Support Specialist
Company Overview :
Evolution Sports Group is a leading sports management company that specializes in providing top-quality services to professional athletes and sports organizations. Our company is dedicated to helping our clients achieve their goals and reach their full potential.
Job Description :
We are seeking a highly motivated and experienced Remote IT Support Specialist to join our growing team. As a Remote IT Support Specialist, you will be responsible for providing technical support to our clients and employees remotely. You will be responsible for troubleshooting and resolving technical issues, as well as providing guidance and training to our team members.
Responsibilities :
- Provide remote technical support to clients and employees
- Troubleshoot and resolve technical issues related to hardware, software, and network systems
- Respond to support requests in a timely and professional manner
- Collaborate with team members to identify and implement solutions
- Ensure all technical issues are properly documented and resolved
- Stay up-to-date with the latest technology trends and advancements
- Provide training and guidance to team members on technical issues and best practices
- Maintain and update technical documentation and procedures
- Participate in on-call rotation for after-hours support if needed
Requirements :
Why Work With Us :
If you are passionate about technology and providing top-quality support to clients and employees, we would love to hear from you. Apply now to join our team at Evolution Sports Group as a Remote IT Support Specialist.
