Director of Hotel Operations

Job Overview
We are seeking a highly skilled and experienced Director of Operations to oversee the daily operations of our hospitality establishment. The ideal candidate will have a strong background in hospitality management, particularly within resort environments, and possess exceptional leadership abilities. This role requires a strategic thinker who can drive operational excellence while ensuring an outstanding guest experience.

Responsibilities

• Lead and manage all operational aspects of the resort, ensuring high standards of service and guest satisfaction.
• Oversee front desk operations, including check-in/check-out processes and night audit functions.
• Implement effective revenue management strategies to optimize profitability.
• Supervise and mentor staff across various departments, fostering a positive work environment.
• Develop and maintain operational policies and procedures to enhance efficiency and effectiveness.
• Collaborate with human resources to recruit, train, and develop team members.
• Monitor performance metrics and implement improvements as necessary.
• Ensure compliance with health, safety, and regulatory standards.

Skills

• Proven experience in hospitality management, particularly in resort settings.
• Strong knowledge of front desk operations and night audit processes.
• Expertise in revenue management techniques to maximize financial performance.
• Excellent phone etiquette and communication skills to engage with guests effectively.
• Demonstrated leadership capabilities with experience in supervising diverse teams.
• Strong problem-solving skills and the ability to make decisions under pressure.
• Familiarity with human resources practices related to recruitment and employee development.

Join our team as the Director of Operations and play a key role in delivering exceptional experiences for our guests while leading a dedicated team towards success.

Job Type: Full-time

Pay: Up to $120,000.00 per year

Benefits:

• Health insurance

Schedule:

• Day shift
• Evening shift
• Morning shift

Ability to Commute:

• Towaoc, CO 81334 (Preferred)

Ability to Relocate:

• Towaoc, CO 81334: Relocate before starting work (Preferred)

Work Location: In person

Salary : $120,000