What are the responsibilities and job description for the Service Manager position at Ewald Automotive Group LLC?
About Us
As a family owned and operated company since 1964, we understand how to treat people right. The automobile industry is a fun, fast paced, and exciting industry. Whether you are starting a career, or looking to build on your established experience, the Ewald Automotive Group has opportunities for you.
We are in need of a Service Manager for one of our busy dealerships. Under the direction of the General Manager and Fixed Operations Director, the Service Manager will own the job duties listed below:
Responsibilities
As a family owned and operated company since 1964, we understand how to treat people right. The automobile industry is a fun, fast paced, and exciting industry. Whether you are starting a career, or looking to build on your established experience, the Ewald Automotive Group has opportunities for you.
We are in need of a Service Manager for one of our busy dealerships. Under the direction of the General Manager and Fixed Operations Director, the Service Manager will own the job duties listed below:
Responsibilities
- Forecasts goals and objectives for the department and strives to meet them
- Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys
- Understands and ensures compliance with manufacturer warranty and policy procedures
- Directs and schedules the activities of all department employees
- Understands and complies with federal, state, and local regulations that affect service operations
- Prepares pricing guides and maintenance menus for frequent labor operations
- Facilitates and/or conducts technical training
- Monitors and follows up on parts orders with parts manager
- Establishes and maintains good working relationships with customers
Requirements
- Chrysler certified preferred
- High CSI and ESI
- Valid driver’s license
- Ability to work in a fast-paced work environment
- Detail-Oriented
- Excellent communication skills
Benefits
- Competitive Compensation Plans
- Medical, Dental & Vision
- Optional Life & Disability Insurance
- 401k with Company Match
- Employee Discount Program
- PTO & Holiday Pay
- Growth and Advancement Opportunities
- Continuous Training and Development
- Flexible Scheduling - no Sundays
- Annual Award Recognition
Compensation: Pay Plan TBD
Ewald Automotive Group is a multi-year winner of Milwaukee Journal Sentinel's Top Work Places.
Ewald Automotive Group is an equal opportunity employer and does not discriminate against applicants or employees on the basis of age, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation, or any other applicable legally protected characteristics. All qualified applicants will receive consideration for employment without regard to any of these characteristics.
Ewald Automotive Group is a multi-year winner of Milwaukee Journal Sentinel's Top Work Places.
Ewald Automotive Group is an equal opportunity employer and does not discriminate against applicants or employees on the basis of age, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation, or any other applicable legally protected characteristics. All qualified applicants will receive consideration for employment without regard to any of these characteristics.
