What are the responsibilities and job description for the Center Sales Director position at EWC Growth?
Position Overview
EWC Growth, a leading Franchisee of European Wax Center, is seeking an experienced Center Sales Director with an entrepreneurial spirit. If you are passionate about driving sales, coaching, developing, and leading others while creating a great experience for your associates and guests alike, we would love to hear from you!
The Center Sales Director is responsible for leading a high-performing team to drive revenue, exceed sales targets, and deliver an exceptional guest experience. This role focuses on sales execution, associate development, and operational excellence while ensuring EWCG Core Values are consistently upheld. The ideal candidate is a dynamic sales leader who thrives in a retail environment, fosters team accountability, and implements strategies to maximize business growth.
Skills/Abilities
European Wax Center is a beauty lifestyle brand that was founded in 2004, and has expanded with more than 1,000 locations in over 45 states across the U.S. Our vision of Revealing Beautiful Skin takes place while we offer full body waxing services, an exclusive product portfolio, and an exceptional guest experience from the moment you Walk In until you Strut Out.
Visit us at waxcenter.com and discover how European Wax Center is committed to "Revealing Beautiful Skin!".
EWC Growth is one of the largest franchisees in the EWC network with more than 50 locations across 5 different states. Our Mission is to positively impact everyone who walks through our doors. EWC Growth, we’re more than a group of colleagues; we are warm, supportive, and deeply committed to teamwork to achieve a shared goal. Our values are rooted in our respect and appreciation for one another, and we are dedicated to building and encouraging a caring and understanding environment. We also believe we have a shared responsibility to enrich the lives of our associates and the guests that visit us.
Visit us at ewcgrowth.com and read more about our company values!
EEO Statement
EWC Growth is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. EWC Growth is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Physical Demands
While performing the duties of this job, the associate is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching all day. The associate must frequently lift and/or move items over 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
INDCM
EWC Growth, a leading Franchisee of European Wax Center, is seeking an experienced Center Sales Director with an entrepreneurial spirit. If you are passionate about driving sales, coaching, developing, and leading others while creating a great experience for your associates and guests alike, we would love to hear from you!
The Center Sales Director is responsible for leading a high-performing team to drive revenue, exceed sales targets, and deliver an exceptional guest experience. This role focuses on sales execution, associate development, and operational excellence while ensuring EWCG Core Values are consistently upheld. The ideal candidate is a dynamic sales leader who thrives in a retail environment, fosters team accountability, and implements strategies to maximize business growth.
Skills/Abilities
- Proven ability to drive sales and consistently exceed revenue targets
- Strong business acumen with experience in performance-based sales management
- Exceptional leadership skills with the ability to coach, motivate, and develop a results-driven team
- Ability to analyze sales trends, KPIs, and financial performance to optimize revenue
- Proficiency in local marketing initiatives to increase guest traffic and brand awareness
- Effective written and verbal communication skills for engaging in all business transactions
- Strong time management and attention to detail
- Passion for guest service, coaching, and team building
- Ability to navigate and resolve challenging guest interactions with professionalism and diplomacy
- Sales Leadership: Drive revenue growth by developing and executing sales strategies, tracking performance metrics, and holding team accountable for sales goals.
- KPI Management: Monitor and optimize key performance indicators (KPIs) to ensure sustained business growth, including package sale conversion rates, services per ticket, and utilization.
- Team Performance & Development: Recruit, train, and develop a high-performing sales team; provide ongoing coaching, recognition, and accountability to drive results.
- Local & Community Marketing: Implement targeted marketing initiatives twice a month to attract new guests, strengthen community relationships, and increase brand awareness.
- Goal-Setting & Execution: Establish daily, weekly, and monthly sales targets for the center and team, ensuring all goals are met or exceeded.
- Operational Excellence: Maintain accurate inventory control, ensure timely product ordering, and oversee cash management procedures.
- Guest Relations & Retention: Foster a culture of exceptional guest service to increase retention, upselling opportunities, and brand loyalty.
- Compliance & Standards: Ensure all staff maintain proper licensure, training, and adherence to state/federal/franchisor/company regulations.
- Performance Reviews & Meetings: Conduct monthly Strut Team Meetings and performance reviews to keep the team engaged and aligned with sales objectives.
- Problem-Solving & Conflict Resolution: Address guest concerns efficiently while maintaining a solution-oriented mindset that upholds the brand’s reputation.
- 3-5 experience in Retail Operations and Sales Management, preferably in Health and Beauty services
- Demonstrated success in a bonus/commission-based sales environment
- Experience with sales forecasting and financial performance analysis
- Proficiency in Microsoft Word, Excel, and PowerPoint
- We are committed to recognizing performance with an annual base salary range of $55,000 to $65,000 based on experience. Our compensation structure includes a base salary complemented by incentives ranging 15% - 20% of salary, to reward those who achieve goals consistently.
- Option for Medical, Dental, Vision insurance.
- Company paid Short Term Disability and Life Insurance
- Paid Time Off and 401K Match.
- Paid Parental Leave.
- Wellness Programs.
- Commuter Benefits.
- Discounts on all Retail Products.
- Free Waxing.
European Wax Center is a beauty lifestyle brand that was founded in 2004, and has expanded with more than 1,000 locations in over 45 states across the U.S. Our vision of Revealing Beautiful Skin takes place while we offer full body waxing services, an exclusive product portfolio, and an exceptional guest experience from the moment you Walk In until you Strut Out.
Visit us at waxcenter.com and discover how European Wax Center is committed to "Revealing Beautiful Skin!".
EWC Growth is one of the largest franchisees in the EWC network with more than 50 locations across 5 different states. Our Mission is to positively impact everyone who walks through our doors. EWC Growth, we’re more than a group of colleagues; we are warm, supportive, and deeply committed to teamwork to achieve a shared goal. Our values are rooted in our respect and appreciation for one another, and we are dedicated to building and encouraging a caring and understanding environment. We also believe we have a shared responsibility to enrich the lives of our associates and the guests that visit us.
Visit us at ewcgrowth.com and read more about our company values!
EEO Statement
EWC Growth is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. EWC Growth is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Physical Demands
While performing the duties of this job, the associate is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching all day. The associate must frequently lift and/or move items over 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
INDCM
Salary : $55,000 - $65,000
