What are the responsibilities and job description for the Client Services Representative position at Exact Sciences?
A company is looking for a Client Services Representative to provide exceptional service to clients and assist with various processes related to the product.Key ResponsibilitiesAssist clients via inbound phone lines and direct them to appropriate internal staffEducate clients on the ordering and billing processes, and coordinate specimen shipping logisticsDocument case records accurately and maintain professional relationships with colleaguesRequired QualificationsHigh School Diploma or General Education Degree (GED)3 years of experience in a client or public-facing roleProficient in the use of various office equipment and softwareAuthorization to work in the United States without sponsorshipAbility to perform essential duties of the position with or without accommodation
