Billing and Collections Clerk

Overview

ExamWorks is seeking a Billing & Collections Clerk.  You will be responsible for all company billing and ensures timely receipt of payment. This position monitors aging accounts and ensures that all collection activity is handled professionally, timely, and in accordance with all company policies and procedures and state and federal guidelines.

This is a full time works schedule, working fully remote

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Prepares and maintains systematic, accurate, and timely processing of all invoices and monthly billing reports.
• Ensures all invoicing is billed daily and in accordance with company practices and client contract agreements. Performs any follow-up on provider bills not received in a timely manner to decrease invoicing delays.
• Conducts systematic review of all aging accounts over 30 days and contacts clients regarding the collection of outstanding accounts.
• Prints and mails current and/or past due invoices as needed.
• Contacts clients to resolve any invoice problems or discrepancies and if necessary, makes additional contact with clients for the collection of outstanding invoices.
• Researches and responds to inquiries from clients regarding payment issues, and invoice inquiries.
• Maintains files on all pertinent billing and accounting information.
• When necessary, reports any unresolved disputes with customers to the Accounting Manager for resolution.
• Prepare and provide various information as requested for audit.
• Ensures the confidentiality and security of all financial files.
• Performs a variety of clerical duties including, but not limited to, answering telephone inquiries, taking messages, filing, scanning and photocopying.
• Perform other duties as assigned.

Qualifications

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent required. A minimum of 2 years on the job experience in accounts receivable and/or collections required.

QUALIFICATIONS

• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours & minutes, and possess the ability to compute rates and percentages.

• Must be knowledgeable in multiple software programs, including, but not limited to, Great Plains, Microsoft Word, Outlook, Excel, and the Internet.

• Ability to follow instructions and respond to managements’ directions accurately.
• Demonstrates a high level of accuracy in preparing and entering financial information. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or strict deadlines.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Demonstrates reliability and abides by the company attendance policy.
• Must maintain a professional and clean appearance at all times consistent with company standards.

ABOUT US: 

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.