Office Manager

EXCEL DENTAL

WWW.OUREXCELDENTAL.COM

Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice.

Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales!

Key Responsibilities:

• Lead and direct the team to ensure consistent and high-quality patient service.
• Participate in onboarding and training new team members.
• Collaborate with the Regional Practice Manager and CEO to maintain smooth office operations, including managing staffing, scheduling, and training.
• Inspire, motivate, and support staff in achieving their professional goals and fulfilling their duties.
• Supervise staff activities and assignments in accordance with office policies and legal requirements.
• Contribute to marketing strategies and initiatives to promote the practice.
• Oversee patient relations and resolve patient complaints effectively.
• Organize and facilitate monthly staff meetings to maintain clear communication.
• Address conflicts and administer disciplinary actions when necessary.
• Ensure full compliance with HIPAA regulations, protecting patient privacy and maintaining confidentiality.
• Adhere to all state and federal regulations governing dental practice operations.
• Greet and check in patients in a friendly manner
• Collect co-payments and verify insurance coverage
• Treatment planning and coordinating to promote high-case acceptance
• Review and maintain schedules for productivity
• Schedule and confirm patient appointments
• Prepare new patient records neatly and accurately
• Various office duties as assigned by Regional Mangers and CEO
• Responding to patient financial inquiries and directing to appropriate departments, as necessary

Qualifications for Dental Treatment Coordinator / Front Desk include:

• Exceptional People Skills/Customer Service
• Previous management experience, preferably in a dental office setting.
• Insurance eligibility and verification experience
• Reliable/ Fast Learner
• Able to work independently as well as in a team environment
• Bilingual and Spanish speaking (preferred).

Benefits:

• Paid Vacation Time (PTO)
• Paid Holidays
• Paid Sick-Time
• 401K Plan with Matching
• Health Insurance
• Dental Insurance
• Mentorship for Career Advancement
• Free Parking
• & Much More!

Competitive Compensation & Bonus Opportunity

Mentorship available for career growth, expansion of skills, and higher earning potential!

Note: A detailed job description will be provided during the interview process.

We look forward to having you join the Excel Dental team and contribute to our ongoing success!