What are the responsibilities and job description for the Private Residence Operations Coordinator position at Excellence Services, LLC?
Responsibilities Summary
The successful candidate will be responsible for overseeing the day-to-day operations of our private residence, including managing and mentoring a team of household staff, developing and implementing strategic plans, and providing exceptional customer service to our clients.
Main Accountabilities:
- Manage and mentor a team of household staff, including recruitment, training, and performance evaluations.
- Develop and implement strategic plans to optimize household operations, improve efficiency, and enhance service quality.
- Act as a liaison between the household staff and our clients, ensuring seamless communication and exceptional service delivery.
- Ensure the smooth operation of our household's maintenance, repairs, and renovations, working closely with external vendors and contractors.
- Oversee the management of our household's inventory, supplies, and equipment, ensuring that everything is well-maintained and up-to-date.
- Develop and manage budgets for various household expenses, ensuring that we stay within our means while maintaining the highest standards of service and quality.
Nice to Have:
- Master's degree in Hospitality Management, Business Administration, or a related field.
- Experience in project management or event planning, preferably in a high-end private household setting.
- Knowledge of property management software and other relevant technologies.
- Ability to travel frequently, both domestically and internationally, as required.
