What are the responsibilities and job description for the Supply Chain Infrastructure Manager position at Excelligence Learning Corporation?
Logistics System Optimization Specialist Job Description
We're seeking a Logistics System Optimization Specialist to join our team at Excelligence Learning Corporation.
In this role, you'll be responsible for leading and optimizing our Warehouse Management System infrastructure.
This strategic position requires deep technical expertise and operational insight to deliver seamless, scalable, and efficient fulfillment operations.
You will be partnering with IT, operations, and external vendors to ensure our fulfillment systems keep pace with the evolving needs of the business.
Key Responsibilities
- Own full lifecycle management of our Warehouse Management System, from configuration and optimization to vendor management and upgrades.
- Lead the assessment, selection, and implementation of system enhancements to meet evolving operational demands.
- Define system strategy in partnership with operations and IT to align with business growth and complexity.
System Implementation
- Design, implement, and maintain custom workflows, rules, and system integrations (e.g., TMS, ERP, automation systems).
- Utilize hands-on coding and scripting skills to customize functionalities, automate tasks, and troubleshoot system behavior.
- Act as the technical SME (subject matter expert) for WMS-related initiatives and integration projects.
Fulfillment Process Improvement
- Collaborate with warehouse leadership to identify and resolve pain points using technology.
- Develop performance metrics, dashboards, and exception reporting for real-time operational visibility.
- Drive continuous improvement across system usage, data accuracy, and fulfillment performance.
