Facets Configuration Technical Architect I/II

Summary

Job Description:

The Configuration Technical Architect manages and establishes end-to-end application and/or system configuration data design and maintenance controls including design, communication, tools, approval and change process. This position is a critical liaison with the configuration management team and management of all functional areas as it directs design processes and procedures for configuration items that will be built and maintained on an operational basis. The Architect provides Leadership to the Excellus Health Plan (EHP) Business, Data Governance and Corporate Audit teams to establish service level agreements for configuration support and provides oversight of governance and quality assurance to ensure process and controls are being adhered to. At the higher level, this position is primarily responsible for architecting, planning, and creating solution designs; implementing improvements; conducting tests; and trouble-shooting the association of the interfaces and extensions which connect the company's core and integrated systems. This position is also involved with the planning, design specifications, improvements, tests, and troubleshooting of reports; the production of ad-hoc reports; and the technical review and analysis of software fixes, patches, upgrades, and releases to the company's core and/or integrated systems.

Essential Primary Responsibilities/Accountabilities

Level I:

• Designs and develops configuration solution architectures that support the company's corporate business strategy and information systems and data strategy.
• Drives all aspects of the governance and execution of configuration relating to core systems and applications.
• Oversees and directs the process development of new business system capabilities and release upgrades. Ensures regulatory compliance, prompt, accurate and efficient processing for all product lines.
• Reviews all new enhancements of their assigned systems and applications. Analyzes and recommends to senior management when the implementation of new enhancement and patches are needed. Provides leadership to the appropriate areas to direct implementation process.
• Ensures proper documentation and configuration of new enhancements and patches.
• Interacts with IT Technical and Architecture Teams to collaborate for core and integrated system inquiries, business continuity and to further the company’s goals.
• Develops procedures and contingency plans to ensure governance and quality issues are addressed.
• Maintains close and effective communication and relationships with EHP, IT, Business, Data Governance and Corporate Audit leadership teams.
• Designs, develops, and maintains essential configuration build and migration utilities in support of increasing quality and efficiency within the Configuration Team.
• Documents current and future state components of the configuration architecture.
• Acts as a subject matter expert for configuration engineers and other business areas in their assigned portfolio.
• Continually seeks and develops continuous process improvement activities, providing recommendations and documentation for potential improvement.
• Supports the corporate and divisional strategy through meeting departmental goals.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and beliefs.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities are in compliance with these requirements.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.
  
  

Level II - In Addition To Level I Responsibilities

• Responsible for architecture, planning, creating solution designs, implementing improvements, conducting tests, and troubleshooting the association with the interfaces and extensions to ensure efficient, accurate, and quality configuration of the company’s core and integrated systems. Also responsible for the planning, design specifications, improvements, tests, and troubleshooting of reports, the production of ad-hoc reports, and the technical review and analysis of software fixes, patches, upgrades, and releases to thecompany’s core and/or integrated systems.
• Leads and facilitates people across the organization through the process of defining architecture strategies and aligning with and advancing the overall IT and business strategy. Solicits input from IT and the business as a part of architecture development. Communicates and guides IT and the business regarding enterprise architecture, business architecture and solution architecture.
• Keeps up-to-date with appropriate technology and solutions and shares knowledge to maintain optimal and mutually beneficial solution design and implementation, and achievement of service and support expectations.
• Researches and identifies areas of innovation with the intent to advance business capabilities by the use of IT and system configuration.
• Works closely with peer architects and others to ensure that development strategies fit within.
• Documents, validates, and/or prepares for coding the technical design specifications associated with interfaces, reports, and/or software fixes to ensure efficient, accurate, and quality configuration of the company’s core and integrated systems.
• Develops, maintains, and/or approves appropriate documentation to support identified change controls of core and integrated systems configuration and design, as well as the training and development of another analyst within the Configuration team to support the core or integrated systems.
• Develops necessary materials and facilitates meetings with EHP management and peers while participating in strategic system and resource planning for the core and integrated systems.
• Acts as a subject matter expert for configuration engineers and other business areas in portfolios beyond just their assigned portfolio.
• Continually seeks and develops continuous process improvement activities, providing recommendations and documentation for potential improvement, as well as mechanisms for measuring the change in output or the end state.
  
  

Minimum Qualifications

NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.

Level I

• Bachelor's degree in Computer Science, Information Technology or relevant field (or four additional years related work experience in lieu of bachelors).
• 8 years related work experience.
• 3 years Systems Architecture experience required.
• Broad understanding of the systems and processes for all supported businesses. In depth understanding of user needs and system capabilities.
• Authoritative expertise with project design, system configuration design, development, creation of metrics, and governance processes required to manage projects.
• Demonstrated expertise in structured systems analysis and design and data gathering techniques.
• Knowledge of Oracle and SQL DB structures.
• Proficient in PL/SQL or other structured query languages and reporting tools such as Cognos.
• Demonstrated strong analytical, diagnostic, and problem solving abilities.
• Demonstrated above average communications skills.
• Knowledge of operations and contract benefits.
• Expertise in human relation skills as this position requires considerable interface between departments.
  
  

Level II - In Addition To Level I Qualifications

• 11 years related work experience required.
• 5 years System Architecture or related IT experience.
• Advanced knowledge of system reporting applications.
• Advanced experience with operational and technical analysis.
• Demonstrable cross-functional understanding of the use of the organization’s core systems and applications.
• Demonstrable experience with project and resource planning.
• Advanced understanding of the differences between integrated, interdependent, and interfaced systems and their impacts on each other.
• Strong oral and written communication skills including making and delivering presentations and the ability to translate technical terminology and processes to functional users.
• Demonstrable ability to lead, organizes, and prioritizes multiple projects and associated resources.
• Ability to judge severity of problems and the need to escalate to management.
  
  

Physical Requirements

• Ability to travel across regions.
• Use of a computer and telephone required.
  
  

The Lifetime Healthcare Companies aims to attract the best talent from diverse socioeconomic, cultural and experiential backgrounds, to diversify our workforce and best reflect the communities we serve.

Our mission is to foster an environment where diversity and inclusion are explicitly recognized as fundamental parts of our organizational culture. We believe that diversity of thought and background drives innovation which enables us to provide leading-edge healthcare insurance and services. With that mission in mind, we recruit the best candidates from all communities, to diversify and strengthen our workforce.

Our Company Culture

Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s)

Level I: Grade E7: Minimum: $87,766 - Maximum: $157,978

Level II: Grade E8 Minimum: $89,297 - Maximum: $176,935

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.