What are the responsibilities and job description for the Orthopedic Receptionist Specialist position at EXCELSIOR ORTHOPAEDICS GROUP?
About Us
At Excelsior Orthopaedics Group, we are dedicated to providing innovative care that addresses the unique needs of our patients. Our multi-specialty practice offers a wide range of services, including general orthopedic evaluation and treatment, physical and occupational therapy, nutrition counseling, sports training, outreach athletic training, orthopaedic express care, imaging, and durable medical equipment. We are committed to restoring function and enhancing quality of life for our patients.
What We Offer
About the RoleThis position plays a critical role in delivering exceptional patient experiences. As a Patient Service Representative, you will serve as the first point of contact for our patients, handling all aspects of patient reception and registration. This includes verifying appointment and insurance information, processing new and follow-up patient registrations, collecting copays, managing cash drawers, and tracking weekly/monthly totals. You will also manage past due payments, verify insurance coverage, and remain flexible with work assignments as patient volumes vary and doctor schedules change.
At Excelsior Orthopaedics Group, we are dedicated to providing innovative care that addresses the unique needs of our patients. Our multi-specialty practice offers a wide range of services, including general orthopedic evaluation and treatment, physical and occupational therapy, nutrition counseling, sports training, outreach athletic training, orthopaedic express care, imaging, and durable medical equipment. We are committed to restoring function and enhancing quality of life for our patients.
What We Offer
- A comprehensive suite of in-house services tailored to meet the diverse needs of our patients.
- A collaborative team environment that fosters professional growth and development.
- A competitive salary and benefits package that includes health, dental, and vision insurance, life insurance, and other voluntary benefits.
- Ongoing training and education opportunities to enhance your skills and expertise.
About the RoleThis position plays a critical role in delivering exceptional patient experiences. As a Patient Service Representative, you will serve as the first point of contact for our patients, handling all aspects of patient reception and registration. This includes verifying appointment and insurance information, processing new and follow-up patient registrations, collecting copays, managing cash drawers, and tracking weekly/monthly totals. You will also manage past due payments, verify insurance coverage, and remain flexible with work assignments as patient volumes vary and doctor schedules change.
