Development & Database Assistant

Description

Company Summary:

Exceptional Parents Unlimited (EPU) is a not-for-profit community benefit organization committed to its mission to guide and strengthen families and children with unique needs through early intervention and supportive services that cultivate hope and resilience. It’s our vision that families are the safe place for children with unique needs to find love, belonging, guidance, and support. EPU was founded in 1976 and has expanded to serve 12 counties. 

Job Summary:

The Development and Database Assistant plays a critical role in supporting the Development Department's efforts to increase philanthropy and deepen donor engagement. This position will be responsible for data management, tracking the effectiveness of campaigns, coordinating solicitations, and assisting with various other fundraising activities. The ideal candidate is detail-oriented, highly organized, analytical, customer-oriented, and passionate about cause-related work.

Essential Functions:

• Data Management: Maintain accurate and up-to-date records of donors and donations in the development database. Post daily transactions and run routine database checks to ensure data integrity.
• Campaign Tracking: Monitor and analyze the success of fundraising campaigns. Generate campaign performance reports to inform future fundraising strategies.
• Coordination of Mailings: Oversee the coordination of data files and lists for the distribution of fundraising materials, including direct mail campaigns, e-solicitations, newsletters, tax statements, and thank-you letters. Prepare and send thank you letters to donors in a timely manner. 
• Donor Engagement: Assist in donor communication and stewardship efforts, including responding to inquiries, acknowledging donations, and fostering positive relationships with donors. Support the planning and execution of donor appreciation events.
• Administrative Support: Provide general administrative support as assigned, including and preparing materials for fundraising events and meetings.
• Fundraising Events: Assist and support the Development Team in the administration of EPU’s fundraising events, Fiesta de los Niños and Gala of Light, including but not limited to accurately and effectively managing the solicitation of live and silent auction items and organizing ticket and table sales.
• Maintain, manage, and process records and information in a confidential manner that consistently meets HIPAA and other applicable confidentiality regulations. 
• Adhere to EPU standards, policies, and procedures.
• The EPU facility's standard operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The position may require a variation of hours depending on the department and position needs.
• Perform other duties as assigned by the Director of Development and Communications and/or President/CEO.

Requirements

Knowledge, Skill, and Experience:

Education: Must have a High School diploma or equivalent. An associate degree in Business or other related fields is strongly encouraged.

Skills: Must have strong communication skills, both written and verbal. Strong analytical skills with the ability to interpret data and generate actionable insights. Have a proven ability to manage multiple tasks efficiently and adapt to changing circumstances with ease. Demonstrate the ability to represent the Development Department with warmth and professionalism and build strong and positive relationships both internally and externally.

Experience:

• 1 years’ experience in fundraising, development, not-for-profit work or other related fields.
• Must have proficient skills in database management and CRM management, Microsoft Office programs such as Word, Excel, and Outlook.
• Hold a valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance.

Physical Demands:

Typical Working Conditions: The position works from the EPU facility. It requires sitting and working on a computer for extensive periods. Fingering (fine dexterity) and repetitive hand and wrist motions are also required.

Equipment Used: Computers, printers, telephones, and fax machines. Local travel may require operating a vehicle.

Essential Physical Tasks: Must be able to sit for long periods of time, working with a keyboard or computer screen.

This position description may not be an exhaustive list of all duties, knowledge, or abilities associated with this classification. However, it is intended to reflect the principal job elements accurately. Related duties, knowledge, or skills to those expressly stated may also be required for the successful performance of the position.

Salary : $25 - $27