Banquet Server, On-Call

Description

ABOUT HOTEL DROVER:

Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection® property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards.

Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life’s simple pleasures and genuine Texas hospitality.

So, dust off your boots, grab your hat and join us at Hotel Drover.

WHO WE’RE SEEKING:

We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community.

We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day.

We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right Banquet Bartender for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people, have a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you!

As a Banquet Server you will provide timely and courteous service to all banquet guests, encouraging the guest to return and facilitate outstanding banquet experiences. You will serve food and beverages at banquet functions in a timely manner and in a dynamic team-focused environment!

ESSENTIAL RESPONSIBILITIES:

• Embody the values guiding principles of Hotel Drover
• Ability to manage multiple functions and deliver results in a demanding, fast paced environment
• Build and maintain relationships with all stakeholders while acting as an extension of the Hotel Drover brand
• Provide guests with excellent customer service and accommodate any needs for reasonable special requests.
• Bus and set tables, including condiments as needed.
• Prepare room for events (set tablecloths, dishes, silverware as needed).
• Serve guests food and drinks during events as required.
• Be able to answer questions related to buffet or menu.
• Lead yourself based on the details and support given from Banquet Captain, Lead Server or Banquet Manager.
• Other duties may be assigned by supervisor.
• Follow uniform and grooming specifications.
• Communicate with support crew and management.

MUST HAVES:

• Passion for creating an amazing experience for our clients and guests
• Strong knowledge of Food and Wine
• Creative thinking and strategic skills
• Flexible schedule, able to work evenings, weekends, and holidays.
• Strong interpersonal and relationship building abilities; passion for collaboration

QUALIFICATIONS:

• Minimum of 1 years of experience as a banquet server
• TABC Certification completed prior to training
• Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
• The team member is required to perform all necessary duties of the job. The team member must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.

OUR CORE VALUES:

• Hit the Mark, Every Time
• Blaze New Trails
• Spark Warmth
• Be Intentional
• Honor All
• Do Right
• Stay Curious

Qualifications