Crew Scheduler

Description

Summary and Objective

The crew scheduler will work within an operations scheduling team to ensure all aircraft are crewed to ensure maximum utilization of fleet. The crew scheduler will monitor positioning days to ensure travel is arranged and all travel aspects are addressed for the selected crew member. This position requires weekend, on-call rotation and potential holiday work.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Prepare and maintain flight crew schedules for Part 135 airline operations
• Input and validate accurate data in airtable for all aircrew schedules, training events, PTO or other leave events.
• Integrate with Flight Control to book all aircrew daily travel in a timely manner, maintaining flexibility to cancel and adjust travel due to rapid schedule changes.
• Integrate with Sceduling Department to efficiently accomplish crew swaps and notify crew members of swap plan and itinerary.
• Coordinate with training department to ensure crew currency prior to crews traveling
• Verifying legality of pilot flight and duty times while scheduling flight crews
• Coordinate travel for crew swaps and IOE
• Provide pilots with timely and accurate communication on their travel arrangements and changes
• Set up pilot traveler profiles including credit card and loyalty information
• Attend daily OCC Meetings to provide accurate crew scheduling information to other departments
• Projects /Other duties, as assigned
• Demonstrates behavior consistent with flyExclusive core values.

Skills and Abilities:

• Work in a Team Environment with a Positive Attitude
• Position requires confidence in making decisions for immediate real-time resolution
• Must have excellent decision and communication skills and be able to engage callers at the customer, colleague, and vendor level
• Must thrive in fast-paced, multiple priority environment and have ability to maintain a calm and supportive demeanor under stress
• A strong sense of urgency and the ability to multitask.
• Ability to work in a fast paced environment with changing
• Must be able to work a variety of schedules/shifts including holidays as needed
• Must possess strong interpersonal, analytical, administrative skills and be able to work in a team environment.
• Must possess excellent communication skills, both written and oral
• Knowledge of the necessary training and certification requirements of corporate pilots

Competencies

• Must be proficient in Microsoft Office Suites and Outlook.

Work environment

• On-Site
• Monday-Thursday Schedule 11am-9pm
• (Schedule subject to change as department grows)

Physical demands

• Ability to see and hear clearly 
• Ability to read, comprehend, and speak English clearly 
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 30 pounds at times.

EEO statement

flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

Required education and experience

• H.S. Diploma or GED
• Minimum 1-2 years of customer service experience required; airline or aviation experience
• A demonstrated track record of fulfilling client demands and tight deadlines.
• Experience with the aviation industry, specifically FBOs and private aviation.
• High level of attention to detail
• Experience with sourcing and utilizing database software.
• Experience with commercial travel and booking sites or software.
• Experience working within a team and office environment.
• Knowledge of airline scheduling software
• Must be authorized to work lawfully in the United States, must provide two forms of Federal Identification. 
• Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.

Preferred education and experience 

• Bachelor's Degree preferred.