What are the responsibilities and job description for the Individual Homelessness Systems Contracts Coordinator position at Exec Office of Housing and Livable Communities?
Executive Office of Housing and Livable Communities (EOHLC) is seeking an Individual Homelessness Systems Contracts Coordinator for the Division of Housing Stabilization!
AGENCY MISSION:
The Executive Office of Housing and Livable Communities (EOHLC) is charged with creating more homes in Massachusetts and lowering housing costs for residents.
Formerly known as the Department of Housing and Community Development (DHCD), EOHLC works with municipalities, local housing authorities, non-profit organizations, and development partners to provide affordable housing options, financial assistance, and other support to Massachusetts communities.
OVERVIEW OF ROLE (NOT ALL INCLUSIVE):
The Individual Homelessness Systems Contracts Coordinator functions as the contract coordinator for homeless service providers (private nonprofit agencies) across the Commonwealth and other related contracts, which provide homelessness services to homeless individuals. The Individual Homelessness Systems Contracts Coordinator is responsible for monitoring contracted programs, working closely with vendors and producing timely contract documents. The incumbent reviews contract and amendment documents, gives advice & assistance in contract preparation, analyzes contract proposals & related documents, monitors the execution of contracts & prepares reports as needed & requested.
DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE):
1. Contracting:
- Implements scopes of services for contracts under the position’s purview.
- Works with vendors to ensure maximum contract utilization, providing appropriate and effective services to homeless clients.
- May participate in Request for Response (RFR) evaluation committees.
- Timely review and processing of invoices from assigned vendors.
- Utilizing existing trackers, manages workflow and report outputs.
2. Monitoring:
- Conducts annual desk review of each contracted entity to monitor contract compliance and goals. Desk Reviews will include reviews of client files, monthly reports, incident reports, staff issues, utilization and other program requirements.
- Conducts visits to each site at least once every other year, to review each contracted entity’s facilities for compliance with health, safety, and licensing requirements. Site visit entities may occur more frequently based on the results of the annual Risk Assessment.
- Interviews shelter residents annually to ensure all services are being received in a safe environment.
3. Technical Assistance:
- Provides technical assistance and when necessary, recommends corrective action plans.
4. Investigation:
- Investigates client complaints and intercedes in resolution process between vendor/client.
5. Program Development:
- Works with current vendors and potential new vendors to develop new programs and/or expand existing programs as assigned.
6. Customer Service:
- Supports constituent inquiries and assists in connecting them to appropriate programming.
7. Training:
- Completes/attends all mandated annual staff development and training courses.
PREFERRED QUALIFICATIONS:
1. Excellent written communication skills.
2. Excellent oral communication skills.
3. Experience in program analysis, program management, program coordination, program planning.
4. Proficiency in Microsoft Word, Excel and Access.
5. Ability to handle multiple priorities.
6. Ability to coordinate the efforts of others in accomplishing assigned work objectives.
7. Ability to conduct annual site visits to review facilities for compliance with health & safety codes and licensing requirements.
8. Ability to interview clients and conduct investigations.
9. Ability to be flexible in order to respond to changing requirements and to be available to resolve programmatic and other issues as needed.
10. Strong organizational skills, time management skills, handling multiple responsibilities and meeting various deadlines.
COMMENTS:
Please upload resume and cover letter.
This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days, as needed.
Salary placement is determined by years of experience and education directly related to the position and the Human Resources Division’s Recruiting Guidelines. In the case of a promotional opportunity, the salary provisions of the applicable collective bargaining agreement will apply to placement within the appropriate salary range.
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
- Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!