What are the responsibilities and job description for the Intake Coordinator position at EXECUTIVE INFUSION SERVICES LLC?
Responsibilities
This position will be responsible for initial patient referrals, insurance verification and coordination of new admissions with nursing and pharmacy
A willingness to share information, workload, and resources will be a key attribute of the Operational Intake Coordinator
Communication and managing relationships with internal and external referral sources
Exceptional customer service and high levels of technical knowledge and skills will result in a high level of quality in the work accomplished by this individual
To accurately gather and communitcate information with referal sources to begin the process of determining admission and benefits, in order for the home care and infusion team to determine the feasibility of taking on a new patient, as well as track and monitor current pateints for order, authorization and benefit changes
Collects incoming referral data and communicates case status and patient responsibility
Coordinates infusion services with pharmacy team
Coordinates home care services with nursing agencies
Continuously monitors pending referrals and ensures benefit verification and precertification have been completed timely and accurately
Uses information management systems and technology to support reimbursement system
Maintain positive relationships with payer and referral sources
Users broad base of Infusion resources to solve problems
Verifies and documents benefits information
Completes and manages all paperwork or supportive documentation required for performing effective billing and forwarding to billing department
Communicates and coordinates with team (Pharmacist,Reimbursement Manager and Director) early on in the Admission process regarding details relating to care and admission that can impact the ability to provide service
Secures clinical feasibility
Communicates financial responsibilities
Serves as a resource to Associates regarding reimbursement issues
Participates with Marketing efforts by giving information that could be helpful and communicates needs and opportunities to the Accounts Executive
Helps to maintain reimbursement-related computer databases
Supports billing, collections, provides general oversight to accounts as assigned and performs other duties as necessary, assigned and appropriate
Possesses basic working knowledge of payer contracts, related pricing, and terms of the contract
Participates in overall Performance Improvement Plan
Job Types: Full-time, Part-time
Pay: $16.00 - $22.00 per hour
Medical Specialty:
- Home Health
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 2 years (Preferred)
- Medical office: 2 years (Required)
- Medical terminology: 2 years (Required)
- Computer skills: 2 years (Required)
Work Location: In person
Salary : $16 - $22