Office Services Associate - Part Time

Job Description

Job Summary : We are looking for a customer-oriented service representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. This is a part-time position for the 1 : 00 pm to 6 : 00 pm shift.

Essential Functions & Responsibilities :

• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude in a high visibility office environment.
• Receive calls and e-mails regarding service and supply requests for copiers, printers, intelligent lockers, and mailing products.
• Create inventory, service, and supply orders and returns.
• Document information in all logs and reports with keen attention to detail.
• Follow up and escalate service and supply requests with 3RD party vendors on an ongoing basis.
• Daily interaction with Customers, Service Technicians, Managers, and vendors.
• Facilitate any shared e-mail boxes.
• Perform other tasks as assigned and participate in cross-training
• Adhere to all safety procedures
• Be available for overtime especially during busy seasons

Key Skills :

Minimum Qualifications :

Physical Requirements :

Prior Helpful Experience May Include :

Pay Disclosure :

The pay range for this position starts at $17 / hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and / or other benefits, dependent on the position offered."

Salary : $17