What are the responsibilities and job description for the Conference Room Management Support Team Lead position at Exela Technologies?
Full time
30232
High School/Equivalent
1 to 2 Years
About Exela
Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500 employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring:
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
Essential Functions and Responsibilities
- Inform, implement, and communicate all departmental and company policies and procedures.
- At the direction of the Manager, Team Lead may communicate directly with client and/or client personnel on status of requests, disposition of inquiries, etc.
- Assure that inventory audits are performed regularly, escalating any and all non-reconciled discrepancies to direct Manager.
- Assure that appropriate production level documentation is completed for all production staff.
- Complete production and quality assurance reports.
- Train new staff as needed, and coach/counsel staff with the assistance of the Manager.
- Delegate and direct daily workflow needs to employees.
- Monitor employee performance and attendance and submit appropriate documentation to the Manager for disciplinary and performance review purposes.
- Receipt, retrieval, and delivery of all requested file and/or containers per client request and within established Service Level Agreements
- Assure that safety protocols are followed at all times, escalating any issues directly to Management.
- Perform daily inspection of facilities, assuring the production site is clean, organized, and free of hazards as well as inspecting all entry points of breaches and/or potential breaches to building security. Escalate immediately, any issues of concern to Management.
- Additional responsibilities and duties may be assigned.
- Ability to move tables, chairs, stanchions, and other conference room furniture
- Ability to lift up to 50 lbs.
Qualifications
- KNOWLEDGE/EXPERIENCE/SKILLS: Minimal requirements for education, knowledge and experience:
- High School Diploma or GED. Associates Degree preferred.
- Previous leadership experience required.
- 1 - 3 years of production and/or clerical experience required.
- Proficient in Microsoft Office.
- Good communication skills, both written and verbal.
- Proficient analytical, decision making, and problem solving skills.
- Demonstrated excellent interpersonal/relationship skills
- Excellent prioritizing and time management skills.
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.
