General Clerk III

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500 employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Job Description

About the Role:

As a General Clerk III, you will assume a critical role within our operations team, providing advanced support across various departments. Building upon the responsibilities of the General Clerk II role, you will undertake complex clerical tasks and demonstrate a high level of proficiency in administrative functions, contributing to the efficient operation of our business processes.

Essential Job Responsibilities

• Perform advanced clerical duties, management, ensuring accuracy and compliance with established procedures.
• Inspect all incoming and outgoing mail using designated tools, such as X-ray scanners, metal detectors, or other screening equipment.
• Visually inspect mail for any irregularities, damages, or signs of tampering.
• Ensure that all mail is cleared and processed in a timely and safe manner.
• Process and manage a variety of documents and paperwork, reports, with meticulous attention to detail.
• Coordinate and schedule meetings and arranging logistics to facilitate seamless execution.
• Serve as a point of contact for internal stakeholders, responding to inquiries, resolving issues, and providing assistance with professionalism and courtesy.
• Assist in the implementation of office policies, procedures, and workflows to optimize efficiency and productivity.
• Supervise and provide guidance to clerical staff, delegating tasks, monitoring performance, and fostering a collaborative and supportive work environment.
• Conduct research and gather information to support decision-making processes, compiling data, preparing reports, and presenting findings to management as required.
• Maintain confidentiality and security of sensitive information and company assets, adhering to data protection regulations and confidentiality protocols.
  
  

Qualifications

• High school diploma or equivalent qualification required; additional education or certification in administrative studies or related field is preferred.
• Significant experience, preferably three or more years, in a clerical or administrative support role, preferably as a General Clerk II or equivalent, with a demonstrated track record of progressively increasing responsibilities.
• Advanced proficiency in Microsoft Office suite (Word, Excel, Outlook) and other relevant software applications, with the ability to learn new systems quickly.
• Exceptional organizational skills with the ability to prioritize tasks, manage competing deadlines, and handle multiple projects simultaneously.
• Strong analytical skills with the ability to gather, analyze, and interpret data to support decision-making and problem-solving.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with individuals at all levels of the organization.
• Leadership capabilities with the ability to supervise and mentor clerical staff, providing guidance, support, and constructive feedback.
• Adaptability and flexibility to respond to changing priorities and deadlines in a fast-paced environment, with a proactive and solutions-oriented approach.
• Reliability and professionalism in all interactions, with a commitment to maintaining confidentiality and upholding ethical standards.
• Familiarity with office equipment and technology, including printers, scanners, photocopiers, and fax machines, as well as proficiency in internet research and database management.
  
  

"The pay range for this position starts at $21.86; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

EEO Statement

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.