What are the responsibilities and job description for the Warehouse Manager position at Exo?
Position Summary: The Warehouse Manager is responsible for managing the operations of a warehouse, ensuring the timely and efficient receipt, storage, and distribution of goods. This role requires strong organizational, leadership, and problem-solving skills to oversee a team, optimize workflows, and maintain inventory accuracy while ensuring compliance with safety regulations.
Key Responsibilities:
- Supervision and Leadership:
- Manage a team of warehouse staff, including employees loaned from other departments.
- Assign tasks, provide training, and ensure optimal performance of the team.
- Conduct performance reviews and provide feedback for continuous improvement.
- Inventory Management:
- Oversee the receipt, storage, and distribution of goods, ensuring accurate inventory records.
- Track inventory levels and reorder stock as needed to prevent shortages.
- Perform regular stock audits and cycle counts to maintain inventory accuracy.
- Warehouse Operations:
- Develop and implement efficient warehouse processes and layouts to optimize space, reduce costs, and improve workflow.
- Oversee shipping and receiving operations, ensuring that orders are processed on time and accurately.
- Ensure that goods are properly labeled, packaged, and stored according to company standards and safety regulations.
- Health & Safety:
- Maintain a clean and safe working environment, ensuring that all safety procedures are followed.
- Ensure that the warehouse complies with local, state, and federal regulations.
- Conduct regular safety audits and training sessions for the warehouse team.
- Logistics & Coordination:
- Coordinate with operations, sales, and other departments to ensure smooth operations and timely deliveries.
- Manage relationships with suppliers and carriers to ensure efficient inbound and outbound logistics.
- Plan and oversee logistics activities to minimize delays and maximize efficiency.
- Reporting & Documentation:
- Maintain accurate records of inventory, shipments, and receipts.
- Prepare reports on warehouse performance, including inventory levels, order processing times, and safety compliance.
- Analyze performance metrics and implement strategies for improvement.
Qualifications and Requirements:
- High school diploma or equivalent (required).
- Bachelor’s degree in logistics, business or related field (preferred).
- 5 years experience in warehouse management or operations.
- Proven experience as a Warehouse Manager or similar role.
- Strong leadership and team management abilities.
- Excellent organizational and multitasking skills.
- In-depth knowledge of warehouse operations, inventory management, and logistics.
- Familiarity with warehouse management software (WMS) and other related systems.
- Ability to work under pressure and meet deadlines.
- Strong communication and problem-solving skills.
- Understanding of health and safety regulations and best practices.
Physical Requirements:
- Ability to move throughout the warehouse, often for long periods, to monitor operations and ensure compliance with procedures.
- Comfortable standing, walking, bending, and kneeling during the workday.
- Ability to lift and carry items up to 50 pounds (occasionally more, depending on the role) for tasks such as inspecting goods or assisting in inventory management.
- Lifting and handling of packages or materials that are being checked, moved, or prepared for shipment.
- The ability to work in a fast-paced environment, remaining on your feet for extended periods.
- Endurance to manage multiple tasks and remain alert during long shifts, especially in high-volume or peak periods.
- Ability to operate warehouse equipment such as forklifts, pallet jacks, and other machinery safely and efficiently.
- Fine motor skills are necessary for handling paperwork, scanning barcodes, or managing inventory data.
- Ability to work in varying temperatures (depending on the warehouse environment—could be cold storage, ambient, or hot environments).
- Work conditions may include noise from machinery or ventilation systems, and occasional exposure to dust or other materials.
- Handling small tools, devices, or technology used in inventory tracking or quality control.
Mental Requirements:
- Ability to address and resolve problems quickly and efficiently, whether related to inventory discrepancies, staffing issues, or supply chain disruptions.
- Critical thinking to optimize processes and manage challenges such as tight deadlines or unexpected delays.
- High level of attention to detail is required to ensure accuracy in inventory tracking, order fulfillment, and quality checks.
- Ability to catch errors in shipments, labels, and stock counts that could result in costly mistakes or delays.
- Ability to make sound decisions under pressure, particularly in high-stress situations such as meeting shipment deadlines, addressing staffing shortages, or handling operational problems.
- Often requires balancing competing priorities, such as operational efficiency, cost savings, and customer satisfaction.
- Strong leadership skills to manage and motivate a team of warehouse staff.
- Ability to communicate clearly with all levels of staff, suppliers, and other departments, ensuring smooth collaboration and resolution of any issues.
- Capability to give clear instructions, address conflicts, and maintain morale in a busy warehouse environment.
- The ability to stay organized, manage multiple tasks simultaneously, and prioritize effectively to meet deadlines.
- Time management skills are essential to ensure that inventory management, shipping, and receiving operations proceed smoothly and on schedule.
- Ability to manage high-pressure situations, especially during peak periods (e.g., holiday seasons or sales events) when demand is high.
- Capability to handle multiple tasks, tight schedules, and staff issues without compromising on quality or safety.
- The ability to manage various aspects of warehouse operations simultaneously, from overseeing shipments to handling employee concerns.
- Balancing administrative duties with hands-on tasks in the warehouse, such as inventory audits and troubleshooting.
- Mental awareness of safety protocols and industry regulations to ensure the warehouse remains compliant with local laws and safety standards.
- Ability to make decisions that prioritize the health and safety of the team while maintaining productivity.
Pay Scale: $70,000 - $90,000 annually
Note: This job description is intended to provide a general overview of the responsibilities and qualifications for the Warehouse Manager. The specific duties and requirements may vary depending on the organizations needs.
Exo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
Salary : $70,000 - $90,000
