What are the responsibilities and job description for the Technical Support Professional position at EXOR America?
Company Overview:
EXOR America is a leading provider of high-quality products and solutions for industrial automation and manufacturing. We are committed to delivering exceptional customer service and support to our clients.
We are seeking a highly skilled Field Application Engineer to join our team and contribute to our success. The ideal candidate will have a strong engineering and IT background, with experience in industrial automation and manufacturing.
Responsibilities:
- Providing customer sales and technical support through various channels
- Developing and educating customers on the use of our products
- Maintaining internal data management systems used for technical support
- Ensuring customer satisfaction and information management towards HQ
- Continuously learning about industry trends and EXOR's products and services
Requirements:
- Bachelor's degree in Mechanical, Electrical, or Computer Engineering, or Computer Science
- Experience with automated systems and robotics, including HMI and PLC programming
- Experience with Javascript or similar programming languages
- Experience with Linux systems
- Excellent communication and analytical skills
- Able to multitask and budget time efficiently
