What are the responsibilities and job description for the Front Desk Office Coordinator position at Expedite Solutions?
The Workplace Experience Coordinator is responsible for supporting and coordinating activities related to workplace experience services. This role provides administrative support to teams managing and directing these services, which may be performed by the company or third-party service providers.
Key Responsibilities
- Reception Coverage: Greet visitors, manage pantry supplies, set up conference rooms, create badges, and maintain visitor lists.
- Work Order Management: Process tickets for work orders and coordinate building maintenance requests.
- Workplace Services Coordination: Provide support for various services, including but not limited to:
- Concierge reception & meeting room management
- A/V support
- Meeting & event management
- Community programs
- Workplace coaching & onboarding
- Food services
- Company store operations
- Pet programs
- Document services, mail services, and record archiving
- Office supply management
- Moves, adds, changes (MAC) coordination
- Furniture management and space resets
- Administrative Support: Assist Workplace Experience leadership with administrative tasks, including:
- Invoice processing
- Travel arrangements
- Expense reporting
- Supply management
- Maintenance of SharePoint sites and other digital tools
- Compliance & Documentation: Ensure client and company materials adhere to branding guidelines. Maintain accuracy, production quality, and retention of program materials.
- Database & Digital Tools Management: Utilize and maintain databases and digital tools related to service delivery.
- Billing & Invoicing: Ensure all business service billings are processed accurately.
- Move Coordination: Attend move meetings and coordinate relocations with client contacts.
- Customer Service: Address customer requests and complaints regarding workplace experience services.
Qualifications
- Experience: 1 - 2 years of related experience in front desk, concierge, hospitality, room management, or customer service roles.
- Education: High School Diploma or equivalent.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook). Familiarity with emerging digital tools, including apps, databases, financial management, work order management, social networking, cloud technologies, and mobile applications.
Job Types: Full-time, Temporary, Contract
Pay: $24.00 - $26.20 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Assignment expected to end April 4
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- South Jordan, UT 84095 (Required)
Ability to Relocate:
- South Jordan, UT 84095: Relocate before starting work (Required)
Work Location: In person
Salary : $24 - $26
