What are the responsibilities and job description for the Mail Services Associate position at Expedite Solutions?
- Deliver mail, packages, copy products, and stationery to assigned groups/locations according to the daily schedule.
- Receive, sort, and distribute incoming mail by department.
- Collect and pick up mail from each floor.
- Process outgoing UPS/FedEx shipments, ensuring proper documentation and tracking.
- Ensure all received packages are distributed to the correct recipient the same day or provide next-day delivery notice if required.
- Conduct daily audits of mailroom supplies and replenish as needed.
- Audit delivered items and match with delivery invoices for accuracy.
- Inspect deliveries for damages or contraband, and either approve or reject items accordingly.
- Ensure all packages are securely protected during shipment to prevent damage.
- Process shipment requests with vendors, informing package owners of arrangements.
- Apply appropriate postage and required identification to outgoing mail and packages.
- Maintain and stock copy rooms; assist with first-line support for copier issues (e.g., clearing jams) and escalate to technicians when necessary.
Requirements:
- Experience: 1 year preferred in a similar role, with experience in a mailroom environment being a plus.
- Education: High School Diploma or GED required.
- Systems/Software: Proficiency in Microsoft Office, especially Outlook and Teams.
- Certifications/Licenses: Not required.
- Must-Have Skills:
- Ability to move around a large office building and manage physical tasks.
- Basic computer skills (email, scheduling, etc.).
- Strong customer service orientation and communication skills.
- Nice-to-Have Skills:
- Prior office mailroom experience.
Interview Process:
- 2 Rounds:
- Virtual interview via Teams
- In-person onsite interview
Job Types: Full-time, Contract
Pay: $25.00 - $29.79 per hour
Expected hours: 40 per week
Schedule:
- Day shift
Application Question(s):
- 8:00 AM to 4:00 PM (1-hour lunch), 7 hours a day, 35 hours per week
Duration: 2-month contract with potential to hire
Education:
- High school or equivalent (Preferred)
Experience:
- office mailroom: 2 years (Required)
- UPS/FedEx shipments: 2 years (Preferred)
Language:
- English (Preferred)
Ability to Commute:
- Toms River, NJ 08753 (Required)
Ability to Relocate:
- Toms River, NJ 08753: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $30
