What are the responsibilities and job description for the Workplace Experience Coordinator position at Expedite Solutions?
you will be the face of the workplace, delivering exceptional customer service to employees, guests, and vendors. You will create a welcoming and engaging environment, ensuring all operations and experiences within the building reflect a high standard of excellence.
Key Responsibilities:
- Serve as the first point of contact for all visitors and employees entering the facility, ensuring a warm and professional welcome.
- Issue visitor and parking passes while following all required security protocols.
- Answer incoming calls in a courteous and professional manner.
- Prepare presentations and deliver them to various-sized groups as needed.
- Assist with scheduling and confirming recreational, dining, and business-related activities.
- Coordinate and manage janitorial and maintenance service requests.
- Support office operations including mail services, office supply inventory, and employee onboarding.
- Respond to inquiries or complaints from employees and guests, providing timely and professional solutions.
- Organize and oversee on-site events including reserving event space, setting up and breaking down rooms, and arranging supplies.
- Adhere to property-specific safety, security, and emergency procedures; notify appropriate parties in the event of incidents.
- Liaise with vendors and service providers for workplace goods and services.
- Clearly communicate detailed or complex information within the team and follow directions provided by management.
- Utilize existing procedures to resolve day-to-day issues and contribute to a positive workplace culture.
Qualifications:
- High School Diploma or GED required.
- Up to 2 years of related experience in a customer service or office coordination role.
- Strong verbal and written communication skills.
- Working knowledge of Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational skills with a proactive and curious mindset.
- Ability to follow established procedures and handle tasks independently with limited discretion.
Job Types: Full-time, Contract, Temp-to-hire
Pay: $25.00 - $26.85 per hour
Expected hours: 40 per week
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Duration: 3 Months (Potential for Full-Time Conversion)
Experience:
- Office management: 3 years (Preferred)
Ability to Commute:
- Atlanta, GA 30326 (Required)
Ability to Relocate:
- Atlanta, GA 30326: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $27
