Technical Support

• Edit content for the documentation of software applications and hardware environments.
• Create photographs, drawings, sketches, diagrams, and charts to illustrate the material.
• Conduct research and interviews with technical and business personnel.
• Provide ad-hoc technical assistance to managers and other members of the application development team.
• Support changes or enhancements to templates and other documentation standards.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors that are consistent with RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, asks questions, and check for understanding.

Job Type: Contract

Pay: $28.00 - $29.45 per hour

Expected hours: 40 per week

Compensation Package:

• Hourly pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 3 years (Required)
• Create photographs, drawings, sketches, diagrams: 3 years (Required)

Work Location: In person

Salary : $28 - $29