What are the responsibilities and job description for the Domestic Transportation Agent position at Expeditors International of Washington, Inc.?
We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250 locations worldwide
- Fortune 500
- Globally unified systems
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and trace shipment files and reporting
- Use export workflow on daily basis
- Ensure accurate and timely client and vendor billing
- Ensure delivery of freight and timely clearance when applicable
- Interact with our customers in arranging their shipments, meeting customer service standards
- Contribute to maintaining good relationships with suppliers
- Maintain compliance at all times to regulations, internal and external, in accordance with government regulations
- Understand department process flow and look for best practices to improve operational efficiency and productivity
- Ensure all customers have standard operating procedures in place and updated in the DLSOPs
- Meet KPI standards in accordance with the Company's procedures
- Respond to emails and requests timely, both internal and external
- Escalate problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
- Adhere to the company's 10 cultural attributes : Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
- Pro-active, strong organizational skills.
- Positive and willing to help attitude
- Good computer skills (Excel, Word)
- Effective interpersonal skills, including proven abilities to listen,comprehend, and communicate clearly and concisely to obtain positiveresultsExpeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan : Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development ProgramAll your information will be kept confidential according to EEO guidelines.
