What are the responsibilities and job description for the Customer Service Coordinator II position at Experis?
Job Title : Customer Service Coordinator
Location : Charlotte, NC. HYBRID (onsite T, W, Th)
A customer service assistant is the primary point of contact between a business and its customers. If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant. The job is ubiquitous in business every company has customers to care for and may go by other titles, such as information assistant or retail assistant.
Customer service assistants may work with customers by phone, online or in person.
Skills
SAP experience preferred
Must have Excel skills; Excel is used every day - VLOOKUP and Pivot Tables are a must!
Degree is strongly recommended
Must have strong follow-up skills
strong organizational skills
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.