What are the responsibilities and job description for the Field Services Engineer - Printing position at Expert Executive Recruiters (EER Global)?
A pioneer, global leading company in the printing industry is looking for a Field service engineer to provide on-site preventative and corrective maintenance service.
Responsibilities:
- Performs necessary support and preventative maintenance of company equipment, site preparation and installations of products
- Operator training and ongoing support for customers
- Responsible for all related administration pertaining to customer calls, including completion of service reports, expense reports and weekly time reports
- Ensure customer satisfaction through service excellence
- Prioritize workload with minimal supervision
Qualifications:
- 2 years related experience in a customer support position in a service or end user support environment
- A Bachelor’s degree or equivalent experience
- Intermediate level knowledge of operating systems software and applications
- Experience and demonstrated presentation skills
- Prepared to travel extensively (Field position)
- Must have strong experience with onsite customer support of digital printing or similar industrial products
The company is offering outstanding work experience, life-work balance, awesome professional and career opportunities and competitive compensation package!
