What are the responsibilities and job description for the Client Support Specialist (Legal) position at Expert Institute?
Company Description
Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice.
We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence — all delivered through our SaaS platform, Expert iQ. Leveraging proprietary data and analytics, we give plaintiff firms a winning edge.
About the Role
As a Client Support Specialist (Legal), you'll be a crucial link between Expert Institute and our attorney-clients, directly impacting case outcomes through expert witness selection and strategic consulting. This role combines legal analysis, client service, and project management in a fast-paced, technology-driven environment.
Key Responsibilities
Strategic Client Partnership
- Lead comprehensive case intake conversations with attorneys
- Analyze case theories and develop targeted expert witness search strategies
- Translate complex legal needs into actionable research parameters
Project Management
Relationship Management
Qualifications :
