What are the responsibilities and job description for the Boat Operations Manager - 2025 Season position at Explor Crater Lake, LLC?
Crater Lake inspires awe. The lake was formed over 7,700 years ago, when a violent eruption triggered the collapse of a tall peak. The lake is fed by rain and snow, is the deepest lake in the USA and one of the most pristine on Earth. You will gaze in wonder at its blue water and stunning setting atop the Cascade Mountain Range.
If you are looking for a unique place to work and have a passion for providing customer service, this is the spot for you! We offer our associates competitive pay and benefits. Along with programs that support your career growth and development with the company. Join our team at Explor Crater Lake, LLC
If you are looking for a unique place to work and have a passion for providing customer service, this is the spot for you! We offer our associates competitive pay and benefits. Along with programs that support your career growth and development with the company. Join our team at Explor Crater Lake, LLC
Summary:
The Boat Operations Manager will be responsible for overseeing all aspects of boat operations at Crater Lake. This includes managing a team of boat captains, boat tour manager and crew members, ensuring compliance with safety regulations, maintaining boats and equipment, and providing exceptional customer service to guests.
Responsibilities:
Responsibilities:
- Manage a team of boat captains, boat tour manager and crew members
- Ensure compliance with all safety regulations and requirements
- Maintain boats and equipment
- Provide exceptional customer service to guests
- Develop and implement policies and procedures for boat operations
- Monitor and manage budgets for boat operations
- Coordinate with other departments to ensure smooth operations
- Train and develop staff members
Requirements:
- Previous experience in boat operations management
- Strong leadership and communication skills
- Excellent problem-solving abilities
- Ability to work in a fast-paced environment
- Knowledge of safety regulations and procedures
- Customer service oriented
- Ability to work flexible hours, including weekends and holidays
- Valid driver's license and boating license
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
