What are the responsibilities and job description for the Boat Tour Guide- 2025 Season position at Explor Crater Lake, LLC?
Crater Lake inspires awe. The lake was formed over 7,700 years ago, when a violent eruption triggered the collapse of a tall peak. The lake is fed by rain and snow, is the deepest lake in the USA and one of the most pristine on Earth. You will gaze in wonder at its blue water and stunning setting atop the Cascade Mountain Range.
If you are looking for a unique place to work and have a passion for providing customer service, this is the spot for you! We offer our associates competitive pay and benefits. Along with programs that support your career growth and development with the company. Join our team at Explor Crater Lake, LLC
If you are looking for a unique place to work and have a passion for providing customer service, this is the spot for you! We offer our associates competitive pay and benefits. Along with programs that support your career growth and development with the company. Join our team at Explor Crater Lake, LLC
Responsibilities:
- Responsible for basic line handling and knowledge of Coast Guard regulations
- Conduct guided tours, sharing interesting facts about the lake’s history, wildlife, and landmarks.
- Ensure passenger safety by following all safety protocols and providing safety briefings.
- Answer guest questions and provide excellent customer service.
- Assist with boarding and disembarking passengers.
- Assist with readying the boats and cleaning duties.
- Communicate effectively with the crew and management regarding any issues.
- Participate in staff training and guide enrichment as necessary
- Respect boat operation guidelines and rules and be accountable in following them
- Other duties per Duties Checklist and as requested
Position Requirements:
- Prior experience as a tour guide, boat captain, or similar role (preferred).
- Strong public speaking and storytelling abilities.
- CPR and First Aid certification (Required).
- Ability to work flexible hours, including weekends and holidays.
- Comfortable working in various weather conditions.
- Physically able to assist passengers.
- Must be physically able to hike up and down a strenuous one mile with approximately 700 feet of elevation gain daily.
Knowledge and Experience:
- Knowledge of local history, wildlife, and marine ecosystems.
- Multilingual abilities (a plus).
- Customer service and hospitality experience.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
