What are the responsibilities and job description for the Phone Operator position at Express Care of Belleview?
Busy family practice and urgent care office in Belleview, FL is seeking a compassionate and professional phone operator. Must be dependable and accurate in performing tasks for patient care. Some weekends required and flexibility in schedule is a must.
Position Overview:
-Must be able to remain calm and professional at all times.
-Must understand how to operate a high-volume phone system
-Optimize visitor satisfaction by answering the phone with a warm greeting and providing excellent customer service to each patient that calls into our office.
-Provide Operator assistance to incoming callers by answering questions, directing calls to the appropriate department.
-Experience in a healthcare setting is highly preferred
-Must be able to pass a Level II Background check.
-Bilingual is a PLUS
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15