What are the responsibilities and job description for the Collection Specialist position at Express Collections, Inc.?
Collection Specialist
Our agency is expanding and looking for an energetic individual to join our collection team. You would be responsible for working with consumers to resolve past due accounts, exploring payment options, and resolving disputes. You would also use different online platforms to perform skiptracing searches. We provide on-site training to make sure you are provided with the best tools necessary to be successful. This position is an excellent fit for someone who is self-motivated, organized, and likes to problem solve. If you enjoy working with people and brainstorming to resolve financial situations, this can be a challenging and rewarding career. No prior collection experience is necessary, we will help you every step of the way.
This is a support position for our collection department and would assist account reps with maintaining and organization of collection portfolios.
Applicants must be customer service oriented with excellent communication skills.
Duties Would Include:
- Skip-tracing
- Contacting consumers for resolution of past due accounts
- Assisting other account reps in maintaining collection portfolios.
Requirements:
- High School diploma or equivalent
- Computer skills and the ability to type well (30 wpm )
- No experience necessary but customer service or administrative experience is helpful
Wage & Benefits :
- Hourly (DOE), paid holidays
- Medical, Dental, and Simple IRA
- Paid vacations & sick leave
Job Type: Full-time
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $18 - $19
