Front Office Coordinator

The Yreka Express office is growing - we're currently pre-screening candidates to potentially join our internal fast-growing office. Please read the full job description before applying.

Since 1983, Express Employment Professionals has been helping people find work. We currently have a Front Office Coordinator position opening available at our Yreka location. Join our mission to put a million people to work annually!

We are seeking a proactive, detail-oriented, and customer-focused Front Office Coordinator to manage front office operations and provide essential support to our recruiting team.

As a Front Office Coordinator, you will help explain to guests and job seekers the Express hiring process, receive applications, and schedule interview appointments. The Front Office Coordinator (FOC) is generally the first contact that any person visiting an Express office has and, in most cases, is the foundation upon which the person’s overall impression of Express is based. It is the FOC’s responsibility to answer telephones, greet visitors, administer employment forms, administer skills evaluations, monitor the office’s appearance, administer social media and participate in achieving the overall goals of the office. The ideal candidate will have at least 2 years of experience in administration and customer service. Bilingual skills are preferred but not required.

Key Responsibilities

• Greet associates and clients with a warm and professional demeanor, ensuring an excellent first impression.
• Answer and route phone calls efficiently, addressing inquiries when appropriate.
• Schedule candidate interviews, client meetings, and manage the office calendar.
• Conduct I-9 verifications and ensure all onboarding documentation complies with federal and state regulations.
• Process new hire electronic paperwork accurately and in a timely manner.
• Maintain organized filing systems for personnel files, job orders, and other critical documents.
• Support recruiters by sourcing candidates, screening resumes, and scheduling interviews.
• Prepare and distribute onboarding materials for new hires and temporary associates.
• Perform office errands during work hours, such as delivering documents or picking up supplies.
• Perform routine audits of employee files and office systems to maintain accuracy and compliance.
• Maintain and update the applicant tracking system (ATS) with accurate and current information.
• Conduct pre-employment drug screenings.
• Maintain the lobby in a neat and orderly fashion, including visitor reading materials.
• Perform other duties as assigned by the direct supervisor.
  
  

Qualifications

• Minimum of 2 years of experience in administrative and customer service roles (required).
• Strong organizational skills and attention to detail.
• MUST be able to multitask and work in a high-volume environment.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with applicant tracking systems or databases is a plus.
• Strong grammar and spelling skills are a must.
• Positive attitude, problem-solving mindset, and a proactive approach to work.
• Bilingual (Spanish/English) preferred but not required.
• Previous experience processing I-9 verifications is helpful.
  
  

Compensation & Benefits

• Pay is based on experience.
• Comprehensive benefits package available, including health, dental, and retirement options. (after probationary period)
  
  

Schedule: Start as Part-Time (15-20 hrs/week), transitioning to Full-Time in the near future, Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)

Compensation: $16.50-DOE, Pay will increase after completion of our certification process, and bonuses will apply.

Does the following describe you?

• Helping people motivates you.
• You see the potential in every person and situation, and respond to situations while considering others first.
• You are attentive, responsive, and can take control of situations. *Your friends would describe you as social and say helping the community is important to you.
• You are comfortable in an office environment, expect professional results, and desire to solve problems.
• You are driven by a fast pace and change.
  
  

If you are looking for an environment that offers room for growth, additional training, and access to the best resources available, you should work for Express! Email us your resume!

If you have the qualities we're looking for, WE WANT TO MEET YOU! We are always looking for great people to join our team. We offer generous benefits and compensation package, and we value internal growth opportunities along with ongoing recognized industry certification and training.

Express Employment Professionals is an Equal Opportunity Employer.

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