What are the responsibilities and job description for the Business Systems Support Specialist - Shaping sustainable solutions position at Express Employment Professionals Defunct?
We are recruiting a dedicated Business Systems Support Specialist to support and maintain our client's business systems. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a passion for optimizing business processes. As a Business Systems Support Specialist, you will play a critical role in ensuring the smooth functioning of various business applications and systems.Our client is a prominent solar panel manufacturer on a mission to revolutionize renewable energy. They are seeking a talented and detail-oriented Business Systems Support Specialist to join their innovative team and ensure the efficient operation of their business systems.
- What you get to do :
- User Support : Act as the primary point of contact for end-user support on Business Central issues, providing timely and effective resolutions.Troubleshooting : Diagnose, investigate, and resolve issues within Business Central, escalating complex cases when necessary.System Configuration : Assist with system configurations, customizations, and updates to align Business Central with business requirements.System Optimization and Maintenance : Conduct regular assessments of business systems, identifying opportunities for enhancements, upgrades, and process improvements to optimize performance and reduce manual efforts.Data Management : Ensure data accuracy and integrity by performing regular audits and resolving data-related issues.Documentation : Create and maintain documentation for system configurations, troubleshooting steps, and user guides.Project Management : Participate in system implementation, migration, and upgrade projects, coordinating with cross-functional teams to ensure successful and timely project completionTraining : Provide training and guidance to end users on best practices and effective use of Business Central functionalities.Collaboration : Work closely with other IT and business teams to align Business Central operations with broader organizational goals.Enhancements : Identify areas for system improvement, workflow automation, and optimization, and collaborate with developers and stakeholders to implement these enhancements.Compliance : Ensure adherence to organizational and regulatory data compliance standards within Business Central.Education and Experience : Minimum 3-5 years of experience in a business systems support role, with a strong understanding of ERP, CRM, or other business systems.Knowledge of related Microsoft products (Power BI, Power Automate, etc.) is a plus.Bachelor's degree in computer science, Information Technology, or a related field.
- What you need to be successful :
- Proficiency in Business Central modules and configurations.Experience with SQL and data analysis; familiarity with BI and data visualization tools (e.g., Power BI) is a plus.Experience developing reports in Business CentralExcellent communication and interpersonal skills to facilitate effective collaboration across departments.Exceptional analytical and problem-solving skills.
- Pay : $70,000 - $90,000
- Ask us how you can earn a $200 Bonus!
- HOW TO APPLY : - CALL OR TEXT OUR OFFICE at 360-336-1980 for an immediate phone interview - VISIT OUR OFFICE
- at 1806 Riverside Dr. Ste D, Mount Vernon, WA 98273 for an immediate in-person interview -
- APPLY ONLINE at
Salary : $70,000 - $90,000
