What are the responsibilities and job description for the Technical Support Specialist position at Express Employment Professionals Defunct?
Job Description
Job Description
We are seeking a Technical Support Specialist to join our team!
Responsibilities :
- Provide Technical Support via phone / email / remote desktop to national distributors, licensed installers, IT staff and end users.
- Resolve issues for clients via phone, or electronically
- Test and verify functionality of Audio & CCTV Security equipment; support PC,MAC software and mobile applications.
- Track customer issues and resolutions within SAP ticketing system
- Provide assistance with computer software and hardware configuration, networking, security and network implementation
Qualifications :
Company Description
Our Services
Express Employment Professionals works with job seekers to help them find the right job for their skills and experience. We have a variety of jobs available, and there are full-time, part-time, and temporary positions available. And, as one of the leading staffing agencies in North America, Express provides employment services and workforce solutions to employers throughout our community. Contact us today to get started on finding the right fit for you.
Company Description
Our Services Express Employment Professionals works with job seekers to help them find the right job for their skills and experience. We have a variety of jobs available, and there are full-time, part-time, and temporary positions available. And, as one of the leading staffing agencies in North America, Express provides employment services and workforce solutions to employers throughout our community. Contact us today to get started on finding the right fit for you.