Collection Specialist (Accounts Payable & Accounts Receivable Experien

Express Employment LAX is seeking a highly motivated and detail-oriented Collection Specialist with strong experience in Accounts Payable (AP) and Accounts Receivable (AR) to join a plumbing company in the LAX area. The ideal candidate will manage collections, customer billing, and ensure that accounts are reconciled promptly while maintaining excellent communication with clients and vendors. A solid understanding of AP and AR processes is essential for success in this role.

Key Responsibilities:

• Collections Management:

  • Monitor overdue accounts and initiate timely collection efforts through phone calls, emails, and letters.
  • Negotiate payment terms and work with clients to create payment arrangements when necessary.
  • Maintain detailed records of all collection activities and ensure follow-up actions are taken.

• Accounts Receivable:

  • Review and process incoming payments, ensuring accurate posting and updates to customer accounts.
  • Investigate and resolve discrepancies related to customer accounts or payments.
  • Prepare and send monthly statements and invoices to clients.

• Accounts Payable Support:

  • Review and process vendor invoices, ensuring accuracy and timely payments.
  • Assist with reconciling AP aging reports and resolving discrepancies.

• Reporting & Documentation:

  • Prepare weekly or monthly reports on collection activities, aging reports, and cash flow status.
  • Provide necessary documentation to management regarding overdue accounts and accounts under dispute.

• Customer/Vendor Communication:

  • Foster positive relationships with both customers and vendors through clear, professional communication.
  • Work collaboratively with internal teams (e.g., sales, customer service) to address any issues impacting payments or collections.

• Compliance & Procedures:

  • Ensure compliance with company policies, as well as legal and regulatory requirements related to collections and accounts management.
  • Continuously evaluate and recommend improvements to internal processes to improve cash flow and reduce delinquency.

Qualifications:

• Experience:

  • Minimum of 3-5 years of experience in collections, with a focus on both accounts payable and accounts receivable.
  • Proven track record of managing and improving AR/AP processes and collections.

• Skills:

  • Strong knowledge of accounting software (e.g., QuickBooks, SAP, NetSuite, etc.)
  • Excellent verbal and written communication skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and negotiation skills.
  • High attention to detail and strong organizational skills.

• Education:

  • A high school diploma or equivalent is required.
  • A degree in accounting, finance, or a related field is a plus.

Preferred Attributes:

• Familiarity with legal regulations surrounding collections and credit management.
• Ability to handle difficult customer conversations with professionalism and tact.
• Ability to work independently and as part of a team in a fast-paced environment.