ADMINISTRATIVE SUPPORT TECHNICIAN

Top Job

Located in Bend, OR

Salary : $22.94-$24

Summary

FLSA : Non-exempt

Grade : A305

Under basic supervision, performs administrative support and customer service functions for assigned areas; completes special projects and research as assigned.

Distinguishing Characteristics and Essential Functions

DISTINGUISHING CHARACTERISTICS

This is the journey level in the Administrative Support job series. Incumbents have acquired the necessary knowledge

to review and process data, files, and documents for the area of assignment. Projects are generally limited to a medium scope. It is distinguished from the Administrative Support Assistant by work assignments that typically require applying judgment, discretion, and initiative to complete work assignments, and by judgment and authority

exercised in setting priorities.

ESSENTIAL DUTIES & RESPONSIBILITIES

This job description intends to provide a representative summary of the major duties and responsibilities employees perform in this job. It is not intended to serve as a comprehensive list of all duties performed by all employees in this classification; specific position assignments will vary depending on the business needs of the assigned department. The job description does not constitute an employment agreement and is subject to change at any time by the employer.

• Performs a variety of clerical functions, including typing, filing, and maintaining records; cross-trains in other administrative jobs and performs assigned tasks as needed.
• Processes customer requests and transactions, receives payments, completes necessary forms for County services, determines and assesses fees for services; enters account information into a database, verifies accuracy of information, prepares reports, and files documents.
• Applies specific knowledge of County policies and procedures to organize and coordinate work, and relieve the manager and staff of routine administrative detail; duties may vary according to job assignment.
• Receives, reviews, and processes technical, legal, and financial documents; reviews accounts, reports, records, and other documents for completeness, accuracy, and compliance with County procedures; collects data to maintain records, and prepares summary reports.
• Maintains administrative files; researches files and computer databases; ensures all administrative actions comply with County policy, procedures, and guidelines.
• Provides information and assistance to customers, visitors, and others having business with the County; responds to requests for information and resolves problems within the scope of authority; explains laws, rules, regulations, policies, and procedures; screens and routes phone calls.
• Responds to requests for information, and resolve them by researching files and records; explain the proper use and completion of forms and documents; refer to matters requiring policy interpretation to

the supervisor for resolution.

Competencies

Knowledge of :

Skill in :

Ability to :

Minimum Qualifications

High school diploma or GED equivalent; AND two (2) years of administrative support experience; OR any equivalent

combination of training, education, and experience that provides the required skills and knowledge to perform the

essential functions of the job.

Work Environment

Work is performed in a standard office environment.

Other Necessary Requirements

Licenses and / or Certifications

Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date.

Specific technical training and certifications may be required for some incumbents, depending on the area of

assignment.

Please call Natasha at 541-389-1505 to schedule an interview

3124OS

Express Office : Bend

296 Southwest Columbia Street

Suite B

Bend, OR 97702

Salary : $23 - $24