What are the responsibilities and job description for the Finance Coordinator position at Express Flooring?
Job Description
Job Description
Express Flooring , a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service.
As a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. At Express Flooring , we care deeply about our employees and strive to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees.
If you are ready to take on challenges, demonstrate your problem-solving skills, and genuinely care about providing exceptional service, we invite you to join our team at Express Flooring .
Key Responsibilities :
Document Collection & Verification :
Contact clients to request and collect required documentation for financed deals.
Ensure all submitted documents meet compliance and financing company guidelines.
Review and verify the accuracy and completeness of collected documents.
Client Communication :
Maintain consistent and professional communication with clients throughout the document collection process.
Follow up with clients to address missing or incorrect documentation.
Provide clear instructions and guidance to clients on required documents.
Deal Management :
Work with internal sales and Hunter Finance team to ensure deals remain on track.
Resolve issues that may arise during the document collection process.
Use persuasive and customer service skills to keep deals from souring or falling through.
Coordination & Organization :
Maintain accurate and up-to-date records in the CRM and document management systems.
Track progress on all pending financed deals and provide regular updates to relevant stakeholders.
Collaborate with sales representatives, operations, and financing partners to resolve any delays or roadblocks.
Compliance & Reporting :
Ensure all documentation complies with company policies and financing partner requirements.
Generate reports on pending deals, document status, and processing times
Qualifications :
- Proven experience in customer service, sales support, or document management (2 years preferred).
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Excellent verbal and written communication skills.
- Good phone etiquette and interpersonal skills, with the ability to build positive relationships.
- Basic sales or negotiation skills to maintain client trust and prevent deals from falling through.
- Familiarity with CRM software and document management platforms (e.g., Salesforce) is a plus.
- High level of attention to detail and accuracy.
- Ability to work independently and as part of a team in a fast-paced environment.
Key Competencies :
Compensation & Benefits :
Full compensation packages are based on candidate experience and relevant certifications.
Compensation Range
55,000—$65,000 USD
Express Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Salary : $55,000 - $65,000
