What are the responsibilities and job description for the Plumbing Service Technician position at Express Plumbing Heating & Air?
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Position: Plumbing Service Technician
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Keeping you comfortable with expert heating, cooling, plumbing and drain cleaning service Since 2006. Express Plumbing Heating & Air has been serving homeowners and businesses for over 18 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry.
What's In It For Me?
- Eligible for Bonus Programs
- New, Clean Van
- Year-Round Work
- Family-Friendly Schedules
- Continued Training to grow your knowledge in the plumbing industry and HVAC industry
- Market Value Compensation
- Robust PTO Plan
- Paid Training Throughout Your Career
- Health, Vision, and Dental Plans for you and your family
- 401K Retirement Plan with Company Match
- Tuition Reimbursement for becoming a Journeyman Plumber
Your Role:
The primary goal of the Plumbing Service Technician position is to provide expert-level repairs and replacements for residential plumbing and drain systems, delivering top-tier service to ensure customer satisfaction. We are seeking professionals who are committed to quality workmanship, demonstrate a high standard of professionalism, and maintain a customer-first approach in every service call.
Responsibilities:
- Customer Rapport: Establish strong customer relationships to ensure high levels of satisfaction.
- Professionalism: Demonstrate your knowledge and professionalism to win new referrals and repeat business.
- Service Calls: Conduct service calls independently, selling and performing your own work or coordinating with a Service Field Supervisor for larger projects.
- Technical Work: Perform plumbing repairs, maintenance, and installations accurately and efficiently.
- Site Maintenance: Maintain a clean, organized job site and ensure accurate truck inventory.
- Training: Actively participate in all on-the-job training and formal exercises to master the trade.
- Paperwork: Complete accurate and timely paperwork.
Requirements:
- Plumbing Experience Preferred: We provide extensive training in our onsite facility and on-the-job training.
- Willingness to Learn: Must be passionate about learning the trade and excited about a long-term career.
- Integrity and Communication Skills: High integrity with strong verbal and written communication skills.
- Organization: Highly organized with exceptional follow-through abilities.
- Motivation and Attitude: Self-starter with a positive attitude and strong desires to improve.
- Physical Ability: Ability to perform physical tasks including walking, standing, climbing, stooping, bending, kneeling, reaching, and heavy lifting.
- Energetic Team Player: Outgoing personality that blends well with a fast-paced, goal-driven environment. Competitive individual contributor who also loves to win as a team.
- Driving Record: Few or no violations
Company-Wide:
- All work will be performed the right way, not the easy way
- All work will be performed according to the company’s policies and standards
- Immediate manager will be notified of any issues that cannot be resolved, or deadlines that cannot be met within a reasonable timeframe
- Client and company information will be held strictly confidential
- In all actions, abide by our company’s vision and values of Delivery Extraordinary Service, Set A Higher Standard, Demonstrate Integrity, Be A Student For Life, Appreciate Today, and Protect People (Link for our vales: https://expressplumbingidaho.com/why-choose-us/ )
Our Work Environment:
- Residential Services: We provide services such as water heater installations, water filtration, water softeners, bathroom remodels, and repipes in residential homes. We do not do new construction.
- Team-Oriented: Our motto is "If it is meant to be, it is up to me." We value dedication and discipline, and we believe in changing people's lives through our work.
Why Join Us?
At Express Plumbing Heating & Air, you're not just starting a job – you're starting a career. We are committed to your growth and success, providing a clear path for advancement and opportunities for further education and training. Our team members take pride in their work and make a meaningful impact on the lives of our customers.
Apply Now:
Join our family and be part of a team that values excellence, action, growth, and innovation. We are an Equal Opportunity Employer and encourage applicants of all ages and backgrounds to apply.
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Express Plumbing Heating & Air is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage applicants of all ages.
Ready to start your career? Apply today!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) 5% Match
- 401(k) matching
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Rotating weekends
Application Question(s):
- Why do you want to join the Express Plumbing Heating & Air team?
Education:
- High school or equivalent (Required)
Experience:
- Plumbing: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18 - $20